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Title
Text copied to clipboard!Lodge Manager
Description
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We are looking for a skilled and experienced Lodge Manager to oversee the daily operations of our lodge. The ideal candidate will ensure the highest level of guest service and ensure smooth operations. As a Lodge Manager, you will be responsible for handling bookings, supervising staff, managing budgets, and ensuring customer satisfaction.
Your primary responsibilities will include welcoming guests, understanding their needs, and providing excellent service. Additionally, you will be responsible for maintaining the lodge, ensuring security, and keeping the premises clean. You will also manage supplies, train staff, and oversee financial planning.
To be a successful Lodge Manager, you must have excellent leadership skills, problem-solving abilities, and a commitment to customer service. You will coordinate with the owners to develop improvement plans and stay competitive in the market.
If you have a passion for hospitality and experience in lodge management, this opportunity is perfect for you.
Responsibilities
Text copied to clipboard!- Manage daily lodge operations.
- Understand guest needs and provide excellent service.
- Supervise and train staff.
- Handle budgeting and financial planning.
- Ensure lodge maintenance and security.
- Manage bookings and reservations.
- Oversee supply and stock management.
- Collect customer feedback and develop improvement plans.
Requirements
Text copied to clipboard!- Bachelor’s degree in hotel management or a related field.
- At least 3 years of experience in hospitality or lodge management.
- Excellent communication and leadership skills.
- Strong problem-solving abilities and attention to detail.
- Experience in budgeting and financial management.
- Proficiency in computer and booking software.
- Commitment to customer service.
- Ability to work flexible schedules.
Potential interview questions
Text copied to clipboard!- How do you ensure guest satisfaction?
- Tell us about your experience in budget management.
- How do you manage and motivate staff?
- How do you ensure lodge security and maintenance?
- What was your biggest challenge, and how did you overcome it?
