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Title
Text copied to clipboard!Loss Prevention Officer
Description
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We are looking for a Loss Prevention Officer to join our team and help safeguard our company’s assets, employees, and customers. As a Loss Prevention Officer, you will play a crucial role in minimizing financial losses due to theft, fraud, and other security risks. You will be responsible for monitoring surveillance equipment, conducting security inspections, investigating suspicious activities, and enforcing company policies related to loss prevention. Your keen attention to detail, strong observational skills, and ability to remain calm under pressure will be essential in identifying and addressing potential threats. In this role, you will collaborate closely with store management, law enforcement, and other team members to ensure a safe and secure environment. You will also be expected to provide excellent customer service while maintaining a visible presence to deter theft and other criminal activities. The ideal candidate will have a background in security, law enforcement, or a related field, and possess strong communication and problem-solving skills. You should be comfortable working independently as well as part of a team, and be willing to work flexible hours, including evenings, weekends, and holidays. Your responsibilities will also include preparing detailed incident reports, assisting with internal investigations, and participating in training sessions to stay updated on the latest loss prevention techniques and technologies. If you are a proactive, reliable, and dedicated individual with a passion for protecting people and property, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Monitor surveillance cameras and alarm systems.
- Conduct regular security patrols and inspections.
- Investigate suspicious activities and incidents.
- Enforce company policies and procedures.
- Prepare detailed incident and investigation reports.
- Collaborate with law enforcement and emergency services.
- Assist with internal investigations and audits.
- Provide excellent customer service while maintaining security.
- Detain and interview suspected shoplifters or offenders.
- Participate in loss prevention training and meetings.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in security or loss prevention preferred.
- Strong observational and analytical skills.
- Excellent communication and interpersonal abilities.
- Ability to remain calm and professional under pressure.
- Basic computer and report writing skills.
- Physical ability to stand, walk, and patrol for extended periods.
- Willingness to work flexible hours, including nights and weekends.
- Knowledge of security systems and procedures.
- Background check and drug screening may be required.
Potential interview questions
Text copied to clipboard!- What experience do you have in loss prevention or security?
- How do you handle stressful or confrontational situations?
- Are you comfortable working flexible hours, including weekends?
- Describe a time you prevented a theft or security incident.
- How do you balance customer service with security duties?
- What steps would you take if you observed suspicious behavior?
- Are you familiar with surveillance equipment and alarm systems?
- How do you ensure accurate and thorough incident reporting?