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Title

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Loss Prevention Officer in Hotel

Description

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We are looking for a highly observant and detail-oriented Loss Prevention Officer to join our hotel security team. The ideal candidate will be responsible for maintaining a safe and secure environment for guests, staff, and property by preventing theft, monitoring surveillance systems, and enforcing hotel policies. This role is essential in ensuring the smooth operation of the hotel by minimizing losses and maintaining a high standard of safety. As a Loss Prevention Officer, you will patrol hotel premises, monitor security cameras, and respond to incidents such as theft, disturbances, or emergencies. You will work closely with hotel management and local law enforcement when necessary to investigate and resolve security issues. Your ability to remain calm under pressure, communicate effectively, and act decisively will be key to your success in this role. In addition to physical security duties, you will also be responsible for maintaining accurate records of incidents, conducting audits of high-risk areas, and training staff on loss prevention procedures. You will play a proactive role in identifying potential risks and implementing strategies to mitigate them. This position requires a strong sense of integrity, excellent observational skills, and the ability to work independently or as part of a team. The ideal candidate will have prior experience in security or loss prevention, preferably in a hospitality setting. Familiarity with surveillance equipment, emergency response protocols, and relevant legal regulations is highly desirable. Flexibility to work various shifts, including nights, weekends, and holidays, is required. This is a great opportunity for someone who is passionate about safety and security and wants to contribute to the success and reputation of a high-quality hotel. If you are committed to protecting people and property and have a keen eye for detail, we encourage you to apply.

Responsibilities

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  • Monitor surveillance systems and hotel premises for suspicious activity
  • Conduct regular patrols of the property to ensure safety and security
  • Respond promptly to incidents such as theft, disturbances, or emergencies
  • Collaborate with hotel staff and law enforcement when necessary
  • Maintain detailed and accurate incident reports and logs
  • Perform audits of high-risk areas such as storage rooms and cash handling points
  • Train hotel staff on loss prevention policies and procedures
  • Investigate reports of missing items or suspicious behavior
  • Ensure compliance with hotel security policies and local regulations
  • Assist in emergency evacuations and safety drills

Requirements

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  • High school diploma or equivalent; additional security training is a plus
  • Previous experience in loss prevention or security, preferably in hospitality
  • Strong observational and problem-solving skills
  • Ability to remain calm and act quickly in stressful situations
  • Excellent communication and interpersonal skills
  • Familiarity with surveillance systems and security equipment
  • Knowledge of emergency response procedures and relevant laws
  • Ability to work flexible hours, including nights and weekends
  • Physical ability to stand, walk, and patrol for extended periods
  • Strong sense of integrity and professionalism

Potential interview questions

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  • Do you have previous experience in hotel security or loss prevention?
  • Are you comfortable working night shifts and weekends?
  • Can you describe a time you handled a security incident effectively?
  • What surveillance systems are you familiar with?
  • How do you stay calm in high-pressure situations?
  • Are you certified in any security or emergency response training?
  • How do you ensure accurate and detailed incident reporting?
  • What steps would you take if you observed suspicious behavior?
  • Have you ever worked with law enforcement in a professional capacity?
  • Why are you interested in working in hotel loss prevention?