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Title
Text copied to clipboard!Medical Office Supervisor
Description
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We are looking for a highly organized and committed Medical Office Supervisor to lead and coordinate administrative and operational activities in our medical office. The ideal candidate will be responsible for ensuring that all daily operations are carried out efficiently and effectively, maintaining a positive and productive work environment for all staff. This role requires exceptional leadership skills, effective communication, and the ability to quickly resolve problems.
The Medical Office Supervisor will work closely with physicians, nurses, administrative staff, and patients, ensuring high standards of patient care and regulatory compliance are maintained. Responsibilities include overseeing appointment scheduling, medical records management, billing and collections, as well as coordinating general administrative activities.
Additionally, the selected candidate must have experience in personnel management, including hiring, training, evaluating, and motivating the administrative team. They should be able to identify areas for improvement in administrative processes and propose effective solutions to optimize operational efficiency.
The Medical Office Supervisor will also be responsible for ensuring compliance with all applicable healthcare regulations and standards, including patient medical information privacy and confidentiality. They must keep internal procedures updated and regularly train staff on best practices and current regulations.
We seek someone with excellent interpersonal skills, capable of clearly communicating with patients and medical staff, resolving conflicts, and ensuring a positive experience for everyone involved. The ideal candidate should be proactive, results-oriented, and able to work under pressure in a dynamic and demanding environment.
We offer a stable and collaborative work environment, opportunities for professional growth, and continuous training in administrative and medical management. If you are committed to excellence, passionate about the healthcare sector, and have demonstrated leadership and administrative management skills, we invite you to apply to join our team.
Responsibilities
Text copied to clipboard!- Supervise and coordinate daily administrative activities of the medical office.
- Manage appointment scheduling and ensure efficiency in patient care.
- Oversee billing, collections, and medical insurance management.
- Ensure compliance with current healthcare regulations and standards.
- Hire, train, and evaluate administrative staff.
- Effectively resolve administrative conflicts and issues.
- Keep internal procedures updated and train staff accordingly.
Requirements
Text copied to clipboard!- Bachelor's degree in administration, healthcare management, or related field.
- Minimum of 3 years of administrative supervisory experience in medical settings.
- Solid knowledge of healthcare regulations and medical data privacy.
- Excellent communication and leadership skills.
- Ability to work under pressure and quickly resolve problems.
- Proficiency in computer tools and medical management software.
- Interpersonal skills and customer service orientation.
Potential interview questions
Text copied to clipboard!- What is your previous experience supervising administrative staff in a medical office?
- How do you handle conflict situations between employees or with patients?
- What strategies do you use to ensure compliance with healthcare regulations?
- Can you describe a situation where you implemented improvements in administrative processes?
- What software or computer tools have you used in your previous work experience?
