Text copied to clipboard!
Title
Text copied to clipboard!Museum Guide
Description
Text copied to clipboard!
We are looking for a passionate and knowledgeable Museum Guide to enhance our visitors' experience. The ideal candidate will have a deep appreciation for history, art, and culture, and the ability to convey this passion to our diverse visitor base. You will be responsible for leading tours, answering questions, and providing detailed information about exhibits. You should be comfortable speaking in front of large groups and have excellent customer service skills. A background in history, art, or a related field is highly desirable. This role requires a high level of professionalism, as you will be the face of our institution to the public. You should be able to handle any visitor concerns or complaints with grace and patience. This is a fantastic opportunity for someone who loves to educate and engage with people of all ages and backgrounds.
Responsibilities
Text copied to clipboard!- Leading guided tours of the museum
- Answering visitor questions about exhibits
- Providing detailed information about exhibits
- Handling visitor complaints and concerns
- Maintaining a high level of professionalism
- Assisting with special events and programs
- Ensuring the safety of exhibits
- Keeping up-to-date with new exhibits and collections
- Assisting with the development of new tours and programs
- Providing feedback to management on visitor experience
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in a similar role
- Knowledge of history, art, or a related field
- Excellent customer service skills
- Comfortable speaking in front of large groups
- Ability to handle complaints and concerns with grace
- Professional and friendly demeanor
- Ability to stand for long periods of time
- Willingness to work weekends and holidays
- Fluency in a second language is a plus
Potential interview questions
Text copied to clipboard!- Do you have experience leading guided tours?
- How would you handle a difficult visitor?
- Can you describe a time when you had to handle a complaint?
- What interests you about history and art?
- How would you engage a group of school children on a tour?
- Can you speak any other languages?