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Title
Text copied to clipboard!Operations Center Coordinator
Description
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We are looking for a highly organized and proactive Operations Center Coordinator to oversee the daily activities of our operations center. This role is essential to ensure the smooth functioning of processes, coordination between teams, and efficient resource management. The ideal candidate will have a strong background in operational management, excellent communication skills, and the ability to solve problems quickly and effectively.
The Operations Center Coordinator will be responsible for planning, coordinating, and monitoring operations to ensure performance, quality, and compliance with company standards. They will work closely with technical, logistics, and administrative departments to ensure smooth task execution and rapid response to incidents or urgent requests.
This position requires strong analytical skills, attention to detail, and the ability to work under pressure. The Coordinator will also be expected to produce regular performance reports, identify opportunities for continuous improvement, and implement solutions to optimize processes.
We are looking for a motivated individual capable of making informed decisions and leading a team toward achieving operational goals. A deep understanding of project management tools, information systems, and safety procedures is highly desirable.
This position offers a unique opportunity to play a key role in the operational success of the organization while developing leadership and strategic management skills.
Responsibilities
Text copied to clipboard!- Oversee daily operations of the center
- Coordinate internal and external teams
- Ensure compliance with procedures and standards
- Manage incidents and operational emergencies
- Analyze performance and produce reports
- Optimize processes and suggest improvements
- Train and supervise operational staff
- Collaborate with other departments to ensure smooth operations
- Implement tracking and management tools
- Ensure safety and continuity of operations
Requirements
Text copied to clipboard!- Degree in management, logistics, or related field
- Minimum 3 years of experience in a similar role
- Excellent organizational and communication skills
- Ability to work under pressure and manage priorities
- Proficiency in IT tools and management software
- Knowledge of safety and quality standards
- Team spirit and strong leadership
- Analytical and problem-solving skills
- Flexible schedule based on operational needs
- Fluency in French; English is a plus
Potential interview questions
Text copied to clipboard!- What is your experience in operations coordination?
- How do you handle emergency situations?
- What tools do you use to track performance?
- Have you led a team before?
- How do you prioritize tasks in a dynamic environment?
- What is your experience with information systems?
- How do you ensure compliance with procedures?
- Have you implemented process improvements before?
- How do you communicate with other departments?
- Are you available to work flexible hours?
