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Title
Text copied to clipboard!Parts Advisor
Description
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We are looking for a knowledgeable and experienced Parts Advisor to join our team. The ideal candidate will have a strong understanding of automotive parts and the ability to manage inventory effectively. You will be responsible for maintaining the parts department, ensuring that it is well-stocked and organized. You will also be responsible for assisting customers and technicians in finding the correct parts for their needs. This role requires excellent customer service skills, as well as the ability to multitask and work in a fast-paced environment. You will also need to have a strong understanding of automotive systems and components, as well as the ability to use inventory management software.
Responsibilities
Text copied to clipboard!- Maintaining the parts department and ensuring it is well-stocked and organized.
- Assisting customers and technicians in finding the correct parts for their needs.
- Using inventory management software to track parts and orders.
- Processing orders and returns.
- Communicating with suppliers to order parts.
- Providing excellent customer service.
- Working with the service department to ensure parts are available for repairs.
- Managing inventory to prevent overstock and shortages.
- Keeping up-to-date with new products and features.
- Ensuring all parts are correctly labeled and stored.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a similar role.
- Strong understanding of automotive parts and systems.
- Excellent customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in inventory management software.
- Strong organizational skills.
- Ability to lift heavy items.
- Excellent communication skills.
- Attention to detail.
Potential interview questions
Text copied to clipboard!- Do you have experience with inventory management software?
- How do you handle a situation where a specific part is not available?
- Can you describe a time when you provided excellent customer service?
- How do you stay organized in a fast-paced environment?
- What do you know about the latest automotive parts and systems?