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Title

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Parts Specialist

Description

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We are looking for a highly organized and detail-oriented Parts Specialist to join our team. As a Parts Specialist, you will be responsible for sourcing, ordering, managing, and distributing parts and components required for various operations within our organization. Your expertise will ensure that the necessary parts are available when needed, minimizing downtime and supporting efficient workflow across departments. The ideal candidate will possess strong knowledge of inventory management systems, excellent communication skills, and the ability to build relationships with vendors and internal teams. You will be expected to maintain accurate records of parts inventory, monitor stock levels, and anticipate future needs based on usage trends and project requirements. Your role will also involve negotiating with suppliers to secure the best prices and delivery terms, as well as ensuring compliance with company policies and industry standards. In addition to managing inventory, you will assist technicians and other staff in identifying the correct parts for specific equipment or repairs, provide technical support regarding part compatibility, and handle returns or warranty claims as necessary. You will play a key role in maintaining a safe and organized parts storage area, conducting regular audits, and implementing process improvements to enhance efficiency and reduce costs. Success in this role requires a proactive approach, strong problem-solving abilities, and a commitment to delivering exceptional service to both internal and external customers. If you thrive in a fast-paced environment and have a passion for logistics and supply chain management, we encourage you to apply for the Parts Specialist position.

Responsibilities

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  • Source and order parts from approved suppliers
  • Maintain accurate inventory records and stock levels
  • Assist technicians in identifying and locating required parts
  • Negotiate pricing and delivery terms with vendors
  • Process returns, exchanges, and warranty claims
  • Conduct regular inventory audits and reconcile discrepancies
  • Ensure compliance with company policies and safety standards
  • Provide technical support regarding part compatibility
  • Implement process improvements to optimize inventory management
  • Maintain a clean and organized parts storage area

Requirements

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  • High school diploma or equivalent; associate degree preferred
  • Experience in parts management or inventory control
  • Familiarity with inventory management software
  • Strong organizational and multitasking skills
  • Excellent communication and negotiation abilities
  • Attention to detail and accuracy
  • Ability to lift and move heavy parts as needed
  • Knowledge of automotive or equipment parts preferred
  • Problem-solving skills and proactive attitude
  • Customer service experience is a plus

Potential interview questions

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  • What experience do you have with inventory management systems?
  • How do you ensure accuracy in parts inventory records?
  • Describe a time you resolved a supply chain issue.
  • How do you prioritize urgent parts requests?
  • What steps do you take to maintain vendor relationships?
  • Are you comfortable lifting and moving heavy parts?
  • How do you handle returns and warranty claims?
  • What strategies do you use to minimize inventory costs?
  • Describe your experience with technical support for parts identification.
  • Why are you interested in this Parts Specialist position?