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Title

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Program Manager

Description

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We are looking for a Program Manager to join our dynamic team and lead the planning, execution, and success of complex projects across the organization. The ideal candidate will be a strategic thinker with a passion for driving projects to completion while managing various stakeholders' expectations. This role involves coordinating multiple project teams, setting deadlines, assigning responsibilities, and monitoring and summarizing the progress of projects. A successful Program Manager will possess strong leadership qualities, excellent communication skills, and the ability to solve problems creatively. You will work closely with senior management to ensure that the scope and direction of each project are on schedule, as well as other departments for support. The role requires a deep understanding of project management principles, leadership, strategic planning, and the ability to juggle multiple priorities in a fast-paced environment. Your goal will be to ensure that all programs deliver the desirable outcome to our organization.

Responsibilities

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  • Coordinate internal resources and third parties/vendors for the flawless execution of projects.
  • Ensure that all projects are delivered on-time, within scope, and within budget.
  • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Ensure resource availability and allocation.
  • Develop a detailed project plan to track progress.
  • Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
  • Measure project performance using appropriate systems, tools, and techniques.
  • Report and escalate to management as needed.
  • Manage the relationship with the client and all stakeholders.
  • Perform risk management to minimize project risks.
  • Establish and maintain relationships with third parties/vendors.
  • Create and maintain comprehensive project documentation.
  • Lead and motivate the project team to achieve project goals.
  • Implement project changes and interventions to achieve project outputs.
  • Conduct post-project evaluation and identify successful and unsuccessful project elements.

Requirements

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  • Proven working experience as a project administrator in the information technology sector.
  • Solid technical background, with understanding or hands-on experience in software development and web technologies.
  • Excellent client-facing and internal communication skills.
  • Excellent written and verbal communication skills.
  • Solid organizational skills including attention to detail and multitasking skills.
  • Strong working knowledge of Microsoft Office.
  • PMP / PRINCE II certification is a plus.
  • Bachelor's degree in appropriate field of study or equivalent work experience.
  • Ability to lead project teams of various sizes and see them through to completion.
  • Strong understanding of formal project management methodologies.

Potential interview questions

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  • Can you describe a project that you managed that was particularly challenging, and how you handled it?
  • How do you prioritize tasks in a project with tight deadlines and limited resources?
  • Can you give an example of how you have managed a team under pressure?
  • How do you ensure that project goals align with company goals?
  • Can you describe your experience with budget management for large-scale projects?
  • How do you handle changes to the project scope or objectives?
  • What project management tools or software are you most familiar with?
  • How do you assess and manage risks in a project?
  • Can you describe a time when you had to negotiate with stakeholders?
  • What strategies do you use to motivate your project team?