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Title

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Quality Improvement Manager

Description

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We are looking for a dedicated and detail-oriented Quality Improvement Manager to join our team. The successful candidate will be responsible for developing, implementing, and managing quality control systems designed to ensure continuous production of advanced composite materials and applications. This role involves significant interaction with clients, making it essential that candidates have excellent interpersonal and communication skills. The Quality Improvement Manager will work closely with the production team to increase productivity by reducing inefficiencies and making recommendations for process improvements. They will also be responsible for ensuring that our products meet both internal and external requirements, including legal compliance and customer expectations. The Quality Improvement Manager will be tasked with maintaining a constant state of readiness in relation to audits, inspections, and certification processes. This role requires a high level of technical expertise, a strong understanding of management principles, and the ability to lead a team effectively.

Responsibilities

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  • Develop and implement quality control systems.
  • Monitor and analyze quality performance.
  • Inspect and test materials and products for defects and deviations.
  • Document, manage and help to resolve all complaints.
  • Coordinate and support on-site audits.
  • Manage and mentor members of the quality control team.
  • Develop, recommend and monitor corrective and preventive actions.
  • Identify training needs and organize training interventions to meet quality standards.
  • Assess supplier's product and process quality and provide feedback.
  • Prepare reports to communicate outcomes of quality activities.

Requirements

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  • Bachelor’s degree in quality, industrial or mechanical engineering.
  • Certified Quality Engineer, or equivalent certification.
  • 5+ years of experience in quality assurance.
  • Strong computer skills, including Microsoft Office Suite and database management.
  • Knowledge of tools, concepts and methodologies of quality management.
  • Experience with implementation of corrective action programs.
  • Strong problem solving and analytical skills.
  • Excellent communication skills, both verbal and written.
  • Strong leadership and management skills.
  • Ability to work in a fast-paced environment.

Potential interview questions

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  • Can you describe a time when you implemented a successful quality improvement initiative?
  • How do you handle communication with difficult clients or stakeholders?
  • What strategies do you use to motivate your team?
  • How do you ensure compliance with industry and company quality standards?
  • Can you describe a time when you had to make a difficult decision in relation to quality control?