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Title

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Quality Improvement Specialist

Description

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We are looking for a dedicated Quality Improvement Specialist to join our team. The Quality Improvement Specialist will be responsible for designing and implementing quality control processes, troubleshooting issues, and monitoring the performance of the quality control system. The ideal candidate will have a strong understanding of quality control procedures and excellent problem-solving skills. They will also have a keen eye for detail and a commitment to achieving high levels of quality. This role will involve working closely with our production and operations teams to ensure that our products meet the necessary requirements before they reach our customers. The Quality Improvement Specialist will also be responsible for training staff on new procedures and protocols to ensure everyone is aware of what they need to do to maintain high standards of quality.

Responsibilities

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  • Develop and implement quality control procedures and protocols.
  • Monitor the performance of the quality control system.
  • Identify and troubleshoot quality control issues.
  • Work closely with production and operations teams to ensure quality standards are met.
  • Train staff on new procedures and protocols.
  • Ensure all products meet customer specifications and expectations.
  • Maintain documentation of quality control activities.
  • Conduct regular audits and inspections.
  • Collaborate with team members to improve quality and efficiency.
  • Stay up-to-date with relevant quality control standards and legislation.

Requirements

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  • Bachelor's degree in a relevant field.
  • Proven experience in a quality control role.
  • Strong understanding of quality control standards and legislation.
  • Excellent problem-solving skills.
  • Keen attention to detail.
  • Strong communication and training skills.
  • Ability to work well in a team.
  • Good organizational and time-management skills.
  • Proficiency in Microsoft Office and data analysis software.
  • Knowledge of Six Sigma or other quality improvement methodologies.

Potential interview questions

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  • Can you describe a time when you identified a problem with a product's quality?
  • How do you handle training staff on new quality control procedures?
  • Can you describe a time when you had to implement a new quality control procedure?
  • How do you stay up-to-date with changes in quality control standards and legislation?
  • Can you describe a time when you had to work closely with a production or operations team to solve a quality control issue?