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Title

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Referral Coordinator

Description

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We are looking for a dedicated and detail-oriented Referral Coordinator to join our healthcare team. The Referral Coordinator will be responsible for managing all patient referrals, coordinating with physicians and healthcare providers, and ensuring that all necessary documentation is in place. This role requires excellent communication skills, as the Referral Coordinator will be the primary point of contact for patients, physicians, and other healthcare providers. The ideal candidate will have a strong understanding of medical terminology, excellent organizational skills, and the ability to multitask in a fast-paced environment. This role is crucial to ensuring that patients receive the care they need in a timely and efficient manner.

Responsibilities

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  • Manage all patient referrals.
  • Coordinate with physicians and healthcare providers.
  • Ensure all necessary documentation is in place.
  • Act as the primary point of contact for patients, physicians, and other healthcare providers.
  • Understand and use medical terminology.
  • Organize and multitask in a fast-paced environment.
  • Ensure patients receive care in a timely and efficient manner.
  • Maintain patient confidentiality.
  • Follow up on referrals and track outcomes.
  • Communicate effectively with all stakeholders.

Requirements

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  • High school diploma or equivalent.
  • Experience in a healthcare setting.
  • Strong understanding of medical terminology.
  • Excellent organizational skills.
  • Ability to multitask.
  • Excellent communication skills.
  • Ability to maintain patient confidentiality.
  • Experience with electronic health records.
  • Ability to work in a fast-paced environment.
  • Detail-oriented.

Potential interview questions

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  • How do you handle multiple tasks at once?
  • Can you describe a time when you had to coordinate with multiple healthcare providers?
  • How do you maintain patient confidentiality?
  • What is your experience with electronic health records?
  • How do you ensure that patients receive care in a timely manner?