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Title
Text copied to clipboard!Rental Credit Administrator
Description
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We are looking for a Rental Credit Administrator to join our team! In this role, you will be responsible for managing rental credits, maintaining customer relationships, and ensuring the smooth operation of credit processes. You will act as a liaison between customers and internal teams, ensuring that all rental credit-related activities are handled efficiently and with a customer-centric approach.
Your daily tasks will include processing rental credit applications, checking credit information, drafting contracts, and managing payment plans. You will also monitor payments, initiate collection actions when necessary, and report on the credit portfolio's development to management. Attention to detail, strong interpersonal skills, and the ability to work under pressure are essential for success in this role.
We value experience in the financial sector, particularly in rental or credit services. You are proactive, organized, and customer-oriented. You are proficient in using various financial management systems and can quickly adapt to new software. We offer you a permanent position, a competitive salary, and the opportunity to grow professionally within a dynamic organization.
If you are interested in a career in finance and want to work in a dynamic environment, send us your application today!
Responsibilities
Text copied to clipboard!- Processing and evaluating rental credit applications
- Maintaining and advising customer relationships
- Checking credit information and assessing risks
- Drafting and managing contracts
- Monitoring and recording payments
- Initiating collection actions when necessary
- Preparing reports for management
- Collaborating with sales and customer service teams
- Developing and optimizing credit processes
- Participating in internal training and development projects
Requirements
Text copied to clipboard!- Experience in finance or credit sector
- Strong customer service and communication skills
- Attention to detail and accuracy
- Ability to work independently and in a team
- Good stress management and problem-solving skills
- Fluency in Finnish and English
- Good IT skills and ability to learn new systems
- Understanding of credit risks and rental processes
- A degree in finance or a related field is an advantage
- Motivation to develop and learn new skills
Potential interview questions
Text copied to clipboard!- What is your experience in the rental or credit sector?
- How do you manage multiple customer cases simultaneously?
- How do you approach problem situations with customers?
- What systems have you used in your previous roles?
- How do you ensure accuracy and quality in your work?
- What motivates you to work in the finance sector?
- How would you improve rental credit processes?
- What is your ideal work environment?
- How do you handle working under pressure?
- How do you stay updated on industry changes?
