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Title
Text copied to clipboard!Sales Agent for Airline Tickets
Description
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We are looking for a Sales Agent for Airline Tickets who will be responsible for providing excellent customer service and selling airline tickets. The candidate will work in a dynamic environment, advising clients on the best flight options, prices, and travel conditions. It is important to have excellent communication skills, knowledge of airline routes and reservation systems, and the ability to solve problems. The sales agent will also monitor changes in flight schedules and provide timely information to customers. Proactivity, accuracy, and customer satisfaction focus are expected. The position requires teamwork as well as independence in decision-making. Knowledge of foreign languages is an advantage, as well as experience in the tourism or airline industry. If you are motivated, communicative, and want to work in the travel sector, this is an ideal opportunity for you.
Responsibilities
Text copied to clipboard!- Advising clients on available flights and prices
- Selling airline tickets via phone, email, and in person
- Using reservation systems and issuing tickets
- Monitoring flight schedule changes and informing clients
- Handling complaints and ticket-related issues
- Maintaining up-to-date information on offers and promotions
- Collaborating with other company departments
- Preparing sales and activity reports
- Maintaining professional client relationships
- Participating in trainings and education
Requirements
Text copied to clipboard!- Experience in sales or customer service
- Knowledge of airline routes and reservation systems
- Excellent communication and sales skills
- Ability to work under pressure in a dynamic environment
- Knowledge of at least one foreign language
- Organized and accurate work style
- Problem-solving skills
- Team spirit and independence
- Motivation to achieve goals
- Flexibility in working hours
Potential interview questions
Text copied to clipboard!- What experience do you have in selling airline tickets?
- How would you handle an unhappy customer?
- Which ticket reservation systems do you know?
- How do you keep track of flight schedule changes?
- What is your strongest foreign language?
- How do you cope with working under pressure?
- What motivates you in sales work?
- How would you increase sales in this sector?
