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Title

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Sales Coordinator

Description

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We are looking for a dedicated and detail-oriented Sales Coordinator to join our dynamic sales team. In this pivotal role, you will act as the backbone of the sales department, providing essential support to the sales team and helping to streamline operations to maximize efficiency and performance. Your responsibilities will include managing schedules, keeping records, preparing reports, and offering administrative support to ensure the sales process runs smoothly and effectively. The ideal candidate will possess excellent organizational skills, a keen eye for detail, and the ability to multitask in a fast-paced environment. You will play a crucial role in achieving our sales targets by ensuring that the sales team has the support they need to focus on selling and meeting customer needs. This position requires someone who can work collaboratively with various departments, including marketing, customer service, and finance, to ensure a cohesive approach to achieving the company's sales goals. Your contribution will directly impact our success by enhancing the efficiency and effectiveness of our sales operations.

Responsibilities

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  • Coordinate sales team activities and manage schedules.
  • Maintain records of sales targets and actual figures and compile them into reports.
  • Assist in the preparation and organization of promotional material or events.
  • Ensure the inventory of sales presentation materials is always up to date.
  • Coordinate the submission of proposals and responses to RFPs.
  • Handle the administrative details of all sales transactions and process orders.
  • Communicate with clients and prospects, providing high-level customer service.
  • Assist sales team by managing schedules, filing important documents, and communicating relevant information.
  • Ensure the adequacy of sales-related equipment or material.
  • Monitor the team’s progress, identify shortcomings, and propose improvements.
  • Support the sales team in achieving their sales targets.
  • Liaise with the marketing team to ensure brand consistency.
  • Stay up-to-date with new product and feature launches and ensure sales team is on board.
  • Suggest sales process improvements.
  • Manage customer database and assist in lead generation activities.

Requirements

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  • Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.
  • Good computer skills (MS Office).
  • Proficiency in English.
  • Well-organized and responsible with an aptitude in problem-solving.
  • Excellent verbal and written communication skills.
  • A team player with high level of dedication.
  • Ability to work under strict deadlines.
  • BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset.
  • Experience with CRM software and digital marketing tools and techniques.
  • Strong analytical and multitasking skills.

Potential interview questions

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  • Can you describe your experience with sales support and administrative tasks?
  • How do you prioritize your tasks when supporting multiple sales representatives?
  • Describe a time when you had to handle a difficult client. How did you manage the situation?
  • What CRM software are you familiar with?
  • How do you ensure accuracy in sales reports and data?
  • What strategies would you use to manage a busy sales team’s schedule?
  • How do you stay organized and ensure that all sales materials are up-to-date?
  • Can you give an example of how you contributed to improving the sales process in your last role?
  • How do you handle confidential information?
  • What do you think is the most important skill for a sales coordinator to have?