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Title
Text copied to clipboard!Sales Support Specialist
Description
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We are looking for a Sales Support Specialist to join our team. The Sales Support Specialist will be responsible for providing administrative support to the sales team, managing customer inquiries, and assisting with sales order processing. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment. This role will also involve maintaining customer records, preparing sales reports, and coordinating with other departments to ensure smooth operations. The Sales Support Specialist will play a crucial role in achieving our sales targets and contributing to our company's long-term success.
Responsibilities
Text copied to clipboard!- Providing administrative support to the sales team
- Managing customer inquiries and complaints
- Assisting with sales order processing
- Maintaining customer records
- Preparing sales reports
- Coordinating with other departments
- Supporting sales team in meeting sales targets
- Assisting with the preparation of sales presentations
- Maintaining inventory of sales materials
- Providing feedback on sales trends
Requirements
Text copied to clipboard!- Proven experience in sales support or similar role
- Excellent communication skills
- Strong attention to detail
- Ability to multitask in a fast-paced environment
- Proficiency in MS Office
- Knowledge of CRM systems
- Strong organizational skills
- Ability to work well in a team
- High school diploma; BSc/BA in business administration or relevant field is a plus
- Experience in customer service is a plus
Potential interview questions
Text copied to clipboard!- Can you describe your experience with CRM systems?
- How do you handle customer complaints?
- Can you describe a time when you had to multitask in a fast-paced environment?
- How do you prioritize your tasks?
- Can you describe a time when you contributed to achieving a sales target?