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Title
Text copied to clipboard!Service Manager for Persons with Special Needs
Description
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We are looking for a Service Manager for Persons with Special Needs who will be responsible for delivering high-quality and tailored services to this sensitive client group. This position requires empathy, organizational skills, and the ability to work as part of a team to ensure that all clients receive the necessary support and assistance. The manager will coordinate the activities of service providers, monitor service quality, develop individual plans, and collaborate with other institutions and families. Additionally, it is important to continuously improve service processes and ensure that all actions comply with legal requirements and best practices. This role is crucial in enhancing the quality of life for persons with special needs and promoting their integration into society.
Responsibilities
Text copied to clipboard!- Coordinate service delivery for persons with special needs.
- Develop and implement individual client needs plans.
- Collaborate with social, medical, and educational institutions.
- Monitor and evaluate service quality and effectiveness.
- Organize and lead the service delivery team.
- Ensure compliance with legal regulations and standards.
- Prepare reports and documentation.
- Conduct staff training and professional development.
- Promote client independence and social integration.
- Resolve conflicts and ensure client safety.
Requirements
Text copied to clipboard!- Experience working with persons with special needs.
- Knowledge of social and medical services.
- Good organizational and communication skills.
- Ability to work in a team and lead.
- Empathy and patience.
- Education in social sciences is an advantage.
- Problem-solving and decision-making skills.
- Knowledge of social service-related legislation.
- Computer literacy.
- High sense of responsibility.
Potential interview questions
Text copied to clipboard!- How would you describe your experience working with persons with special needs?
- How would you handle a conflict situation between a client and a service provider?
- How do you ensure service quality and compliance with standards?
- How would you motivate a team to achieve the best results?
- How do you collaborate with other institutions?
- How would you respond to urgent situations related to client safety?
- What methods would you use to promote client independence?
- How do you manage documentation and reporting?
