Text copied to clipboard!
Title
Text copied to clipboard!Shelter Manager
Description
Text copied to clipboard!
We are looking for a dedicated and compassionate Shelter Manager to oversee the daily operations and management of our shelter facility. The ideal candidate will have a strong background in social services, excellent leadership skills, and a deep commitment to helping those in need. As a Shelter Manager, you will be responsible for ensuring the safety and well-being of all residents, managing staff, coordinating with external agencies, and maintaining the overall functionality of the shelter. You will play a crucial role in creating a supportive and inclusive environment for individuals and families experiencing homelessness or other crises. Your duties will include developing and implementing policies and procedures, managing budgets, and ensuring compliance with all relevant regulations. You will also be responsible for staff training and development, as well as fostering a positive and collaborative work environment. The successful candidate will have excellent communication and organizational skills, the ability to handle high-stress situations, and a passion for making a difference in the community. If you are a proactive problem-solver with a heart for service, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Oversee daily operations of the shelter facility.
- Ensure the safety and well-being of all residents.
- Manage and supervise shelter staff.
- Develop and implement shelter policies and procedures.
- Coordinate with external agencies and service providers.
- Manage shelter budgets and financial resources.
- Ensure compliance with all relevant regulations and standards.
- Provide staff training and development opportunities.
- Foster a positive and collaborative work environment.
- Handle resident intake and discharge processes.
- Address and resolve conflicts or issues within the shelter.
- Maintain accurate records and documentation.
- Conduct regular staff meetings and briefings.
- Monitor and evaluate shelter programs and services.
- Develop and maintain community partnerships.
- Advocate for the needs of shelter residents.
- Ensure the cleanliness and maintenance of the facility.
- Prepare reports and presentations for stakeholders.
- Participate in fundraising and grant writing activities.
- Stay informed about best practices and trends in shelter management.
Requirements
Text copied to clipboard!- Bachelor's degree in social work, human services, or a related field.
- Minimum of 3-5 years of experience in shelter management or a similar role.
- Strong leadership and supervisory skills.
- Excellent communication and interpersonal skills.
- Ability to handle high-stress situations and make quick decisions.
- Knowledge of relevant regulations and standards.
- Experience with budget management and financial planning.
- Strong organizational and time management skills.
- Ability to work collaboratively with a diverse team.
- Proficiency in Microsoft Office and shelter management software.
- Commitment to the mission and values of the organization.
- Experience in staff training and development.
- Ability to develop and maintain community partnerships.
- Strong problem-solving and conflict resolution skills.
- Knowledge of trauma-informed care practices.
- Ability to work flexible hours, including evenings and weekends.
- Valid driver's license and reliable transportation.
- CPR and First Aid certification preferred.
- Bilingual skills are a plus.
- Ability to pass a background check and drug screening.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in shelter management or a similar role?
- How do you handle high-stress situations and make quick decisions?
- What strategies do you use to ensure the safety and well-being of shelter residents?
- Can you provide an example of a time when you resolved a conflict within a team?
- How do you develop and implement policies and procedures in a shelter setting?
- What experience do you have with budget management and financial planning?
- How do you foster a positive and collaborative work environment?
- Can you describe your experience with staff training and development?
- How do you develop and maintain community partnerships?
- What knowledge do you have of trauma-informed care practices?
- How do you ensure compliance with relevant regulations and standards?
- Can you provide an example of a successful program or service you implemented?
- How do you handle resident intake and discharge processes?
- What experience do you have with fundraising and grant writing?
- How do you stay informed about best practices and trends in shelter management?
- Can you describe a time when you advocated for the needs of shelter residents?
- How do you ensure the cleanliness and maintenance of the facility?
- What strategies do you use to monitor and evaluate shelter programs and services?
- How do you prepare reports and presentations for stakeholders?
- What skills do you have that make you a good fit for this position?
