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Title
Text copied to clipboard!Shop Floor Assistant
Description
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We are looking for a dedicated and enthusiastic Shop Floor Assistant to join our team. As a Shop Floor Assistant, you will play a crucial role in ensuring the smooth operation of our store. Your primary responsibilities will include assisting customers, maintaining the cleanliness and organization of the shop floor, and supporting the sales team in achieving their targets. You will be the face of our brand, providing excellent customer service and ensuring that every customer has a positive shopping experience. In this role, you will need to be proactive, approachable, and able to work in a fast-paced environment. You will be responsible for restocking shelves, managing inventory, and handling customer inquiries. Additionally, you will assist in setting up displays and promotions, ensuring that the shop floor is visually appealing and inviting. The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to work well both independently and as part of a team. Previous experience in a retail environment is preferred but not essential, as full training will be provided. If you are passionate about retail and customer service, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Assist customers with inquiries and purchases
- Maintain cleanliness and organization of the shop floor
- Restock shelves and manage inventory
- Support sales team in achieving targets
- Handle customer complaints and returns
- Set up displays and promotions
- Ensure a positive shopping experience for customers
- Collaborate with team members to improve store operations
Requirements
Text copied to clipboard!- Excellent communication skills
- Ability to work in a fast-paced environment
- Strong organizational skills
- Attention to detail
- Previous retail experience preferred
- Ability to work independently and as part of a team
- Proactive and customer-focused attitude
- Flexibility to work weekends and holidays
Potential interview questions
Text copied to clipboard!- Can you describe a time when you provided excellent customer service?
- How do you handle a difficult customer?
- What strategies do you use to manage your time effectively?
- How do you prioritize tasks on a busy shop floor?
- What do you think is the most important aspect of customer service?
