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Title

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Site Reliability Engineer

Description

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We are looking for a Site Reliability Engineer (SRE) to join our dynamic team in the fast-paced and evolving tech industry. The ideal candidate will be someone who is passionate about automating operations, solving complex problems, and ensuring that systems are scalable, reliable, and efficient. As an SRE, you will play a crucial role in bridging the gap between development and operations, applying a mix of software engineering, systems engineering, and a keen understanding of operational goals. You will be responsible for developing software to automate operational processes, ensuring high availability, and striving for system reliability that meets or exceeds our user's expectations. Your work will involve everything from troubleshooting software and system issues, optimizing performance, managing deployment processes, to designing and implementing solutions for system monitoring, logging, and alerting. This role requires a deep understanding of both software development and system administration, with a continuous focus on improving system reliability and performance. By joining our team, you will have the opportunity to work on cutting-edge technologies and make a significant impact on our operational success, ensuring that our services are always available and performing at their best for our users around the globe.

Responsibilities

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  • Develop and maintain automation tools for system deployment, monitoring, and operations.
  • Troubleshoot and resolve issues in our dev, test, and production environments.
  • Design, build and maintain highly available systems and services.
  • Implement robust monitoring and alerting tools to detect and mitigate problems early.
  • Work closely with development teams to ensure that systems are designed for reliability, performance, and security.
  • Manage cloud-based infrastructure and ensure cost efficiency.
  • Perform root cause analysis for production errors and implement fixes.
  • Continuously improve system performance, application delivery, and efficiency.
  • Ensure compliance with security standards and best practices.
  • Participate in on-call rotations and provide off-hours support when necessary.

Requirements

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  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Proven experience as a Site Reliability Engineer or similar role.
  • Strong background in Linux/Unix administration.
  • Experience with automation software (e.g., Puppet, Chef, Ansible).
  • Knowledge of scripting languages (e.g., Python, Shell).
  • Experience with cloud services (AWS, Google Cloud, Azure) and cloud monitoring tools.
  • Familiarity with containerization and orchestration (e.g., Docker, Kubernetes).
  • Understanding of network protocols and services (DNS, HTTP, TLS, SMTP, etc.).
  • Experience with continuous integration and deployment (CI/CD) practices.
  • Strong problem-solving skills and ability to work under pressure.

Potential interview questions

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  • Can you describe a time when you successfully automated a significant operational process?
  • How do you approach troubleshooting a service that is experiencing performance issues?
  • What experience do you have with cloud services and managing scalable infrastructure?
  • Can you explain the importance of monitoring and alerting in SRE practices?
  • How do you ensure that a system is secure and complies with industry best practices?