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Title
Text copied to clipboard!Soft Skills Manager
Description
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We are looking for a Soft Skills Manager who will be responsible for developing and implementing strategies related to interpersonal skills, communication, and organizational culture. The person in this position will collaborate with HR teams, training departments, and line managers to support employee development in areas such as communication, teamwork, stress management, conflict resolution, and leadership. The Soft Skills Manager will also be responsible for analyzing training needs, designing development programs, and monitoring the effectiveness of implemented activities. The role requires the ability to work with diverse employee groups and the capability to motivate and inspire teams. The ideal candidate should have experience in HR or training, as well as excellent communication and organizational skills. This position demands creativity, empathy, and problem-solving abilities in a dynamic business environment.
Responsibilities
Text copied to clipboard!- Designing and implementing soft skills development programs.
- Analyzing organizational training needs.
- Collaborating with HR and line managers.
- Conducting training sessions and workshops on interpersonal skills.
- Monitoring and evaluating the effectiveness of development activities.
- Supporting employees in personal and professional growth.
- Building a positive organizational culture.
- Resolving conflicts and mediating within teams.
- Reporting results to management.
- Motivating and inspiring teams to develop.
Requirements
Text copied to clipboard!- Minimum 3 years of experience in a similar role.
- Knowledge of methods and tools for soft skills development.
- Ability to conduct training and presentations.
- High communication and interpersonal skills.
- Knowledge of work psychology and team management.
- Analytical thinking and problem-solving skills.
- Higher education, preferably in management, psychology, or HR.
- Communicative level of English.
- Ability to work under pressure and in a dynamic environment.
- Proactivity and creativity in action.
Potential interview questions
Text copied to clipboard!- What experience do you have in conducting soft skills training?
- How do you identify employees' development needs?
- Describe a situation where you helped resolve a team conflict.
- What methods of team motivation do you find most effective?
- How do you handle employee resistance to change?
- How do you measure the effectiveness of development programs?
- Do you have experience working with diverse age and cultural groups?
- What tools and technologies do you use in your work?
- Tell us about your greatest professional success in soft skills development.
- What are your professional goals for the next 5 years?
