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Title

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Store Training Coordinator

Description

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We are looking for a dedicated and experienced Store Training Coordinator to join our team. The successful candidate will be responsible for coordinating and implementing training programs for store employees to ensure they have the necessary skills and knowledge to perform their jobs effectively. This includes developing training materials, conducting training sessions, evaluating the effectiveness of training programs, and making necessary adjustments. The Store Training Coordinator will also work closely with store management to identify training needs and develop strategies to address these needs. The ideal candidate will have a strong understanding of retail operations, excellent communication skills, and a passion for helping others learn and grow.

Responsibilities

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  • Develop and implement training programs for store employees.
  • Work closely with store management to identify training needs.
  • Create training materials and conduct training sessions.
  • Evaluate the effectiveness of training programs and make necessary adjustments.
  • Coordinate with external training providers as needed.
  • Monitor employee performance and response to training.
  • Ensure all training activities comply with legal requirements.
  • Maintain records of training activities and employee progress.
  • Stay up-to-date with latest training methods and tools.
  • Provide feedback to store management on training program effectiveness.

Requirements

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  • Bachelor's degree in Education, Human Resources, or related field.
  • Previous experience in a training role, preferably in a retail setting.
  • Strong understanding of retail operations.
  • Excellent communication and presentation skills.
  • Ability to develop and implement effective training programs.
  • Strong organizational and coordination skills.
  • Proficiency in Microsoft Office and training software.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills.
  • Ability to handle multiple tasks and meet deadlines.

Potential interview questions

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  • What experience do you have in developing and implementing training programs?
  • How do you evaluate the effectiveness of a training program?
  • Can you describe a time when your training program significantly improved an employee's performance?
  • How do you handle employees who are resistant to training?
  • What strategies do you use to keep training sessions engaging and effective?