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Title

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Student Services Coordinator

Description

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We are looking for a dedicated and passionate Student Services Coordinator to join our team. The successful candidate will be responsible for providing comprehensive support to students, ensuring they have the resources and assistance they need to succeed academically. This includes coordinating academic advising, tutoring services, disability services, and other student support programs. The Student Services Coordinator will also serve as a liaison between students, faculty, and administration, and will play a key role in student retention and success initiatives. The ideal candidate will have a strong commitment to student success, excellent interpersonal and communication skills, and the ability to work effectively with a diverse student population.

Responsibilities

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  • Coordinate academic advising, tutoring, and other student support services.
  • Serve as a liaison between students, faculty, and administration.
  • Assist in the development and implementation of student retention and success initiatives.
  • Provide information and assistance to students regarding academic resources and support services.
  • Monitor student progress and provide appropriate interventions as needed.
  • Collaborate with faculty and staff to identify and address student needs.
  • Participate in student orientation and other student-related events.
  • Maintain accurate and up-to-date records of student interactions and interventions.
  • Assist in the development and delivery of student success workshops and seminars.
  • Provide support and assistance to students with disabilities.

Requirements

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  • Bachelor's degree in Education, Counseling, or related field.
  • Experience in student services or academic support in a higher education setting.
  • Strong interpersonal and communication skills.
  • Ability to work effectively with a diverse student population.
  • Knowledge of academic advising and student support best practices.
  • Strong organizational and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency in Microsoft Office Suite and student information systems.
  • Ability to work independently and as part of a team.
  • Commitment to student success and retention.

Potential interview questions

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  • What experience do you have in coordinating student services?
  • How would you handle a situation where a student is struggling acadically?
  • Can you describe a time when you had to intervene to support a student's success?
  • How do you approach working with a diverse student population?
  • What strategies would you use to improve student retention?