Text copied to clipboard!
Title
Text copied to clipboard!Table Games Manager
Description
Text copied to clipboard!
We are looking for an experienced and dedicated Table Games Manager to join our team. This role involves managing all aspects of table games operations, including staff management, game management, customer service, and compliance with gaming regulations. The successful candidate will have a strong understanding of table games, excellent leadership skills, and a commitment to providing exceptional customer service. They will be responsible for ensuring that all table games are run efficiently and effectively, and that all staff are trained and competent in their roles. They will also be responsible for ensuring that all gaming regulations are adhered to, and for managing any issues or disputes that may arise. This is a challenging and rewarding role that requires a high level of responsibility and a strong commitment to customer satisfaction.
Responsibilities
Text copied to clipboard!- Manage all aspects of table games operations
- Ensure compliance with gaming regulations
- Manage and train staff
- Ensure customer satisfaction
- Manage game schedules
- Resolve any issues or disputes
- Monitor game performance
- Ensure the security of the gaming area
- Manage budgets and financial reporting
- Maintain a high standard of customer service
Requirements
Text copied to clipboard!- Previous experience in a similar role
- Strong understanding of table games
- Excellent leadership skills
- Strong customer service skills
- Ability to manage and train staff
- Knowledge of gaming regulations
- Ability to manage budgets and financial reporting
- Excellent problem-solving skills
- Strong communication skills
- Ability to handle high-pressure situations
Potential interview questions
Text copied to clipboard!- What experience do you have in managing table games?
- How would you handle a dispute between a customer and a staff member?
- How do you ensure compliance with gaming regulations?
- What strategies do you use to train and manage staff?
- How do you ensure customer satisfaction in a gaming environment?