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Title
Text copied to clipboard!Transportation Dispatch Officer
Description
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We are looking for a Transportation Dispatch Officer. This position plays a critical role in ensuring the efficient and timely execution of our company's logistics operations. The Transportation Dispatch Officer organizes transportation plans, assigns vehicles and drivers, and ensures that shipments are completed safely and on time. They also provide quick solutions to problems that may arise during transportation and prioritize customer satisfaction.
The officer prepares transportation documents, tracks shipments, and communicates with relevant departments to resolve operational issues when necessary. The Transportation Dispatch Officer is also responsible for fleet management, fuel consumption tracking, and maintenance planning. This position is suitable for candidates who are detail-oriented, have strong time management skills, and possess excellent communication abilities.
The ideal candidate should have experience in logistics or transportation, be proficient in using computers and dispatch software, be able to work under pressure, and have a solution-oriented approach. Additionally, knowledge of legal transportation regulations and adherence to safety standards are expected.
This position is an excellent opportunity for those who want to build a career in the logistics sector and take an active role in operational processes.
Responsibilities
Text copied to clipboard!- Prepare daily dispatch plans
- Assign vehicles and drivers
- Ensure timely completion of shipments
- Prepare and check transportation documents
- Manage fleet and plan vehicle maintenance
- Track fuel consumption and optimize routes
- Organize shipments based on customer requests
- Resolve issues during transportation
- Ensure compliance with transportation regulations
- Coordinate with relevant departments
Requirements
Text copied to clipboard!- Minimum 2 years of experience in logistics or transportation
- Proficiency in MS Office and dispatch software
- Strong planning and organizational skills
- Excellent communication and problem-solving abilities
- Effective time management skills
- Teamwork orientation
- Ability to work under pressure
- Willingness to work night shifts and flexible hours
- Driver’s license (preferably B or C class)
- Knowledge of legal transportation and safety regulations
Potential interview questions
Text copied to clipboard!- Have you worked in a similar position before?
- What dispatch software have you used?
- How do you perform under time pressure?
- Do you have experience in fleet management?
- Are you available for night shifts?
- How do you handle customer complaints?
- How familiar are you with transportation regulations?
- Do you have knowledge of vehicle maintenance planning?
- Do you consider yourself a team player?
- How do you solve problems in stressful situations?