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Shipping Coordinator


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We are looking for a detail-oriented and organized Shipping Coordinator to manage our shipping and distribution processes. The Shipping Coordinator will be responsible for maintaining shipping records, coordinating with carriers, and ensuring that shipments are in compliance with laws and regulations. The ideal candidate will have excellent organizational skills and the ability to handle multiple tasks simultaneously. They will also have strong communication skills and the ability to work well with team members at all levels of the organization. The Shipping Coordinator will also be responsible for managing relationships with logistics service providers, ensuring that all shipments are handled efficiently and cost-effectively. This role requires a high level of attention to detail and the ability to work under pressure. The Shipping Coordinator will also be responsible for ensuring that all shipping documentation is accurate and up-to-date.


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  • Coordinate and monitor supply chain operations
  • Ensure premises, assets and communication ways are used effectively
  • Utilize logistics IT to optimize procedures
  • Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements
  • Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
  • Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
  • Plan and track the shipment of final products according to customer requirements
  • Keep logs and records of warehouse stock, executed orders etc.
  • Prepare accurate reports for upper management
  • Use software to track, check, prioritize and route orders


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  • Proven experience as logistics coordinator
  • Experience in customer service will be appreciated
  • Knowledge of laws, regulations and ISO requirements
  • Ability to work with little supervision and track multiple processes
  • Computer-savvy with a working knowledge of logistics software (ERP)
  • Outstanding organizational and coordination abilities
  • Excellent communication and interpersonal skills
  • BSc/BA in business administration, supply chain management or relevant field

Potential interview questions

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  • How do you handle pressure and stress in a fast-paced environment?
  • Can you describe a time when you had to coordinate a complex logistics operation?
  • How do you ensure accuracy in your work?
  • What strategies do you use to manage relationships with logistics service providers?