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Title

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Shipping and Receiving Clerk

Description

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We are looking for a detail-oriented Shipping and Receiving Clerk to manage all aspects of shipping and receiving for our company. The ideal candidate will be responsible for inspecting shipments to ensure they match order and invoice criteria, managing inventory, and maintaining accurate records. This role requires a keen eye for detail, excellent organizational skills, and the ability to work under pressure. The Shipping and Receiving Clerk will also be responsible for coordinating with carriers, scheduling shipments, and ensuring that all shipping and receiving processes comply with company policies and legal regulations. This position is critical in maintaining the efficiency of our supply chain and ensuring that products are delivered on time and in perfect condition. The successful candidate will have a strong understanding of warehouse operations, be proficient in inventory software, and possess excellent communication skills to effectively interact with vendors, customers, and team members.

Responsibilities

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  • Inspect and verify incoming and outgoing shipments against invoices, orders, or other records.
  • Maintain accurate inventory levels and ensure proper stock rotation.
  • Coordinate with carriers to schedule shipments and pickups.
  • Prepare shipping documents, including bills of lading, invoices, and other records.
  • Track shipments and provide updates to customers and internal teams.
  • Ensure compliance with shipping regulations and company policies.
  • Operate forklifts and other warehouse equipment safely.
  • Report any discrepancies, damages, or issues with shipments.
  • Assist in inventory counts and audits.
  • Maintain a clean and organized warehouse environment.
  • Process returns and exchanges according to company policies.
  • Collaborate with procurement and sales departments to optimize shipping and receiving processes.
  • Handle hazardous materials in compliance with regulations.
  • Negotiate shipping rates with carriers.
  • Implement cost-saving measures in the shipping and receiving department.
  • Train new employees on shipping and receiving procedures.

Requirements

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  • High school diploma or equivalent.
  • Proven experience as a Shipping and Receiving Clerk or similar role.
  • Familiarity with shipping and receiving laws and regulations.
  • Proficiency in inventory software and databases.
  • Strong organizational and time management skills.
  • Ability to lift heavy objects and stand for extended periods.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with a high level of accuracy.
  • Forklift certification is a plus.
  • Ability to work in a fast-paced environment.
  • Basic math skills for managing inventory.
  • Experience in negotiating shipping rates.
  • Knowledge of hazardous materials regulations.
  • Flexibility to work overtime as needed.
  • Team player with a positive attitude.

Potential interview questions

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  • Can you describe your experience with inventory management software?
  • How do you ensure accuracy in shipping and receiving processes?
  • Describe a time when you identified a discrepancy in a shipment. How did you handle it?
  • How do you prioritize tasks in a busy shipping and receiving environment?
  • What strategies do you use to negotiate shipping rates with carriers?
  • Have you ever implemented a cost-saving measure in a shipping and receiving department? Please describe.
  • How do you handle stressful situations, especially when dealing with tight shipping deadlines?
  • What is your experience with handling hazardous materials?
  • Can you operate a forklift and other warehouse equipment?
  • Describe how you maintain a clean and organized warehouse environment.