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Title
Text copied to clipboard!Travel Assistant
Description
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We are looking for an experienced and enthusiastic Travel Assistant who can provide reliable and efficient travel planning and support for our clients. The person in this role will be an integral part of our travel agency and will assist customers with travel planning, booking, information, and other support based on their needs.
As a Travel Assistant, you should have good knowledge of various destinations, flights, hotels, transportation, and tourism activities. You will be responsible for planning trips according to clients’ budgets, preferences, and schedules. You will also assist with visa, passport, travel insurance, and other necessary documentation.
To succeed in this role, you must have excellent communication skills, a customer service mindset, and attention to detail. You should be able to work under pressure and manage multiple tasks simultaneously.
We are looking for a candidate who is proficient in using technology such as online booking systems, email, and other software. Prior experience is preferred, but freshers may also apply if they demonstrate a willingness to learn and possess the required skills.
Responsibilities
Text copied to clipboard!- Plan and book travel arrangements
- Provide travel-related information to clients
- Assist with visa and passport processes
- Reserve hotels and transportation
- Create travel plans within budget
- Support clients in emergency situations
- Provide information on travel insurance
- Handle customer complaints and issues
- Prepare travel documents
- Research new destinations
Requirements
Text copied to clipboard!- Minimum HSC or equivalent education
- Prior experience in travel industry preferred
- Excellent communication and interpersonal skills
- Proficiency in computer and software use
- Attention to detail
- Ability to work under pressure
- Customer service mindset
- Knowledge of travel-related information
- Proficiency in English and Bengali
- Teamwork skills
Potential interview questions
Text copied to clipboard!- Do you have prior experience as a travel assistant?
- How do you plan trips for clients?
- How do you handle pressure at work?
- What is your proficiency with software tools?
- How do you handle customer complaints?
- How do you research new destinations?
- What is your English language proficiency?
- Are you comfortable working in a team?
- Are you familiar with international travel policies?
- How do you plan within a budget?
