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Title
Text copied to clipboard!UX Researcher
Description
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We are looking for a UX Researcher to join our dynamic team and contribute to the development of user-centered designs by understanding the needs, wants, and behaviors of our users. Through your research, you will inform and inspire the teams you work with, helping to create products that are not only usable but also delightful for our customers. Your role will involve conducting primary research, exploring the behaviors and motivations of our users through methods like interviews, surveys, and usability studies. You will work closely with designers, product managers, and engineers to translate your findings into actionable insights that can drive product strategy and design decisions. The ideal candidate will have a deep empathy for users, a strong analytical ability to uncover the human insights from research data, and the creativity to turn these insights into innovative solutions. Your work will directly impact the user experience of our products, making them more intuitive, accessible, and enjoyable. This is a fantastic opportunity for someone passionate about making a tangible difference in people's lives through the power of design and research.
Responsibilities
Text copied to clipboard!- Plan and conduct user research, including methods such as usability studies, interviews, surveys, and field visits.
- Analyze research data to uncover user needs, behaviors, and motivations.
- Collaborate with product teams to identify research questions and develop detailed research plans.
- Communicate research findings and actionable insights to stakeholders through reports, presentations, and workshops.
- Work closely with designers and product managers to translate research insights into product strategies and design decisions.
- Advocate for user-centered design principles and best practices across the organization.
- Maintain and evolve our user research repository, ensuring insights are accessible and actionable.
- Contribute to the development of personas, journey maps, and user scenarios.
- Stay up-to-date with the latest trends and technologies in UX research and design.
- Facilitate workshops and brainstorming sessions to generate innovative ideas and solutions.
Requirements
Text copied to clipboard!- Bachelor’s or Master’s degree in Psychology, Human-Computer Interaction, Design, or a related field.
- Proven experience in UX research, including planning, conducting, and analyzing user studies.
- Strong understanding of user-centered design principles and practices.
- Excellent analytical skills with the ability to distill complex data into clear, actionable insights.
- Proficiency in research tools and software (e.g., Qualtrics, UserTesting, Optimal Workshop).
- Exceptional communication and presentation skills, with the ability to convey insights effectively to diverse audiences.
- Experience working in cross-functional teams and collaborating closely with designers and product managers.
- Ability to manage multiple projects simultaneously and work under tight deadlines.
- A portfolio showcasing previous research projects and their impact on product design and strategy.
- Empathy for users and a passion for understanding their needs and challenges.
Potential interview questions
Text copied to clipboard!- Can you describe a UX research project you are most proud of and the impact it had on the product?
- How do you prioritize research activities when resources are limited?
- What methods do you use to ensure your research findings are communicated effectively to stakeholders?
- How do you balance user needs with business objectives in your research?
- Can you give an example of a challenging research project and how you overcame the obstacles?
- What is your approach to recruiting participants for user studies?
- How do you stay updated with the latest trends and tools in UX research?
- Can you explain a time when your research findings were not implemented? How did you handle it?
- What strategies do you use to build empathy with users among your team members?
- How do you measure the success of your research activities?