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Title
Text copied to clipboard!Accounts Receivable Clerk
Description
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We are looking for a detail-oriented and reliable Accounts Receivable Clerk to join our accounting team. The successful candidate will be responsible for keeping track of money owed to us by customers, preparing invoices and updating records. As a critical part of our team, you will be expected to maintain a high level of accuracy in your work, and to always protect the confidentiality and integrity of our financial information. You will also be expected to communicate effectively with our customers, and to work collaboratively with our sales and customer service departments to ensure that all invoices are accurate and sent out in a timely manner. This role requires a person with a keen eye for detail, strong financial acumen, and excellent communication skills.
Responsibilities
Text copied to clipboard!- Prepare, post and reconcile customer payments and transactions
- Resolve billing discrepancies or misapplied cash transactions
- Review all credit balances, refunds, and adjustments, and apply adjustments and/or corrections to corporate billing records
- Balance daily and month end accounts receivable to general ledger balances
- Work with collections personnel to verify status of delinquent accounts and solicit payments on overdue accounts
- Provide customer service and support in researching and resolving billing issues
- Extract and consolidate data from individual reports
- Ensure compliance with procedures and policies
- Prepare monthly, quarterly, annual and ad-hoc forecasting reports
- Work closely with internal teams to ensure billing accuracy
Requirements
Text copied to clipboard!- Proven working experience as Accounts Receivable Clerk
- Solid understanding of basic accounting principles, fair credit practices and collection regulations
- Proven ability to calculate, post and manage accounting figures and financial records
- Data entry skills along with a knack for numbers
- Hands-on experience in operating spreadsheets and accounting software
- Proficiency in English and in MS Office
- Customer service orientation and negotiation skills
- High degree of accuracy and attention to detail
- BS degree in Finance, Accounting or Business Administration
- Ability to handle sensitive, confidential information
Potential interview questions
Text copied to clipboard!- Can you describe your experience with accounting software?
- How do you manage your work to ensure accuracy and attention to detail?
- Can you describe a time when you had to deal with a difficult customer situation?
- What strategies do you use to ensure that invoices are sent out in a timely manner?
- How do you handle confidential information?