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Title

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Accounts Receivable Specialist

Description

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We are looking for an Accounts Receivable Specialist to join our finance team. The ideal candidate will be responsible for tracking and resolving outstanding payment issues and generating weekly aging reports in a timely manner. The position requires a keen attention to detail and the ability to monitor all aspects of the accounts receivable process. You will be in charge of managing and maintaining client accounts, issuing invoices, handling missed payments, and providing administrative support to the finance department. This role demands a high level of precision and the ability to work under pressure to meet tight deadlines. The successful candidate will have a proven track record of improving processes and reducing accounts receivable delinquency. This position will play a critical role in ensuring the financial health of our organization by executing effective credit control measures, reconciling account discrepancies, and collaborating with customers to ensure timely payments. Our ideal candidate is someone who is not only skilled in accounts receivable processes but also has excellent communication and negotiation skills to handle clients diplomatically and professionally.

Responsibilities

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  • Monitor accounts to identify outstanding debts
  • Investigate historical data for debts and bills
  • Take actions to encourage timely payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status
  • Communicate with clients and customers to request and arrange payments
  • Perform account reconciliations
  • Maintain accurate records of all accounts receivable transactions
  • Work closely with the finance department to implement and apply cash forecasting strategies
  • Prepare monthly, quarterly, annual, and ad-hoc forecasting reports
  • Ensure compliance with company policies and legal guidelines
  • Assist with financial audits
  • Participate in process improvement initiatives
  • Manage customer files and records to ensure up-to-date documentation
  • Negotiate with clients in non-payment cases
  • Prepare and present reports on collection activities and progress

Requirements

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  • Proven experience as an Accounts Receivable Specialist or similar role
  • Understanding of basic accounting principles and fair credit practices
  • Experience with accounts receivable software and databases
  • Ability to calculate, post, and manage accounting figures and financial records
  • Data entry skills along with a knack for numbers
  • Hands-on experience with spreadsheets and proprietary software
  • Proficiency in English and in MS Office
  • Customer service orientation and negotiation skills
  • High degree of accuracy and attention to detail
  • BS degree in Finance, Accounting, or Business Administration
  • Solid understanding of billing and collection processes
  • Strong analytical skills and the ability to create and present detailed reports
  • Ability to work independently and to adapt to a fast-changing environment
  • Certification in accounts receivable or related field is a plus
  • Knowledge of legal and regulatory requirements related to accounts receivable

Potential interview questions

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  • Can you describe your previous experience with managing accounts receivable?
  • How do you handle a difficult client who is late on payments?
  • What strategies do you use to ensure timely payments from clients?
  • Can you explain your familiarity with accounting software used for accounts receivable?
  • How do you manage your tasks to meet tight deadlines in a high-volume environment?
  • Describe a time when you improved a process within the accounts receivable department.
  • What do you think is the biggest challenge facing accounts receivable today?
  • How do you ensure accuracy in your work?
  • Can you discuss your experience with financial reporting and forecasting?
  • What makes you the ideal candidate for this Accounts Receivable Specialist position?