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Title
Text copied to clipboard!Billing Specialist
Description
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We are looking for a detail-oriented Billing Specialist to join our team. The Billing Specialist will be responsible for creating and sending invoices, keeping track of money owed by various clients, and ensuring that the company's income is secured in a timely manner. The ideal candidate will have a keen eye for detail, a strong understanding of billing procedures, and the ability to spot discrepancies and resolve issues effectively. They will also be responsible for maintaining accurate and up-to-date billing records, liaising with clients and internal departments, and providing excellent customer service. This role requires a high level of accuracy, efficiency, and excellent organizational skills.
Responsibilities
Text copied to clipboard!- Creating and issuing invoices to customers.
- Processing credit memos.
- Preparing, sending and storing invoices.
- Tracking expenses and process expense reports.
- Preparing and sending financial statements.
- Ensuring all clients remain informed on their outstanding debts and deadlines.
- Providing solutions to any relative problems of clients.
- Writing thorough reports on billing activity with clear and reliable data.
- Checking the data input in the accounting system to ensure accuracy of final bill.
- Issue monthly customer statements.
Requirements
Text copied to clipboard!- Proven experience as billing specialist.
- Adherence to laws and best practices in regards to dealing with customers and data.
- Comfortable dealing with numbers and the processing of financial information.
- Excellent knowledge of MS Office (particularly Excel).
- Proficiency in English.
- Results-driven and patient.
- High degree of attention to detail and trustworthiness.
- BSc degree in Finance, Accounting or BA.
- Excellent data entry skills.
- Ability to work independently and as part of a team.
Potential interview questions
Text copied to clipboard!- How do you handle discrepancies in billing?
- Can you describe your experience with billing software?
- How do you manage your workload to meet deadlines?
- Can you describe a time when you improved a billing process?
- How do you handle a difficult client?