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Title

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Airport General Manager

Description

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We are looking for an experienced and dedicated Airport General Manager to join our team. In this role, you will be responsible for overseeing all aspects of airport operations, including safety, customer service, financial performance, and regulatory compliance. You will also be responsible for managing a team of employees, developing strategic plans, and ensuring that the airport meets or exceeds its operational and financial goals. The ideal candidate will have a strong background in airport management, excellent leadership skills, and a commitment to providing exceptional customer service.

Responsibilities

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  • Oversee all airport operations to ensure safety and efficiency.
  • Manage a team of employees and provide leadership and guidance.
  • Develop and implement strategic plans to improve airport operations.
  • Ensure compliance with all local, state, and federal regulations.
  • Manage the airport's budget and financial performance.
  • Work with airlines and other stakeholders to improve customer service and satisfaction.
  • Coordinate with emergency services and law enforcement as needed.
  • Oversee maintenance and repair of airport facilities and equipment.
  • Negotiate contracts and agreements with vendors and service providers.
  • Monitor and report on airport performance metrics.

Requirements

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  • Bachelor's degree in Aviation Management or related field.
  • Minimum of 5 years of experience in airport management.
  • Strong leadership and team management skills.
  • Excellent communication and negotiation skills.
  • Knowledge of airport operations and safety regulations.
  • Ability to develop and implement strategic plans.
  • Strong financial and budgeting skills.
  • Ability to work under pressure and make decisions in a fast-paced environment.
  • Excellent problem-solving and critical thinking skills.
  • Ability to work flexible hours, including nights, weekends, and holidays.

Potential interview questions

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  • What is your experience with airport operations?
  • How do you handle stress and high-pressure situations?
  • Describe a time when you had to make a difficult decision. What was the outcome?
  • How do you motivate your team?
  • What strategies would you use to improve customer satisfaction at our airport?