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Title

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Airport Operations Manager

Description

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We are looking for an experienced and dedicated Airport Operations Manager to join our team. This position requires a strong leader who can manage multiple tasks and departments simultaneously. The Airport Operations Manager will be responsible for overseeing all aspects of airport operations, including safety, security, customer service, and financial performance. They will also be responsible for ensuring compliance with federal, state, and local regulations, as well as airline contracts. The ideal candidate will have a strong background in aviation management, excellent communication skills, and a proven track record of improving operational efficiency.

Responsibilities

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  • Oversee all airport operations to ensure safety, security, and efficiency.
  • Ensure compliance with federal, state, and local regulations.
  • Manage relationships with airlines and other stakeholders.
  • Develop and implement operational policies and procedures.
  • Monitor financial performance and implement cost-saving measures.
  • Coordinate with various departments to ensure smooth operations.
  • Handle customer complaints and issues.
  • Manage staff, including hiring, training, and performance evaluations.
  • Prepare reports on operations and performance for senior management.
  • Stay up-to-date with latest trends and best practices in airport management.

Requirements

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  • Bachelor's degree in Aviation Management or related field.
  • Minimum of 5 years of experience in airport operations management.
  • Strong knowledge of aviation regulations and safety standards.
  • Excellent leadership and team management skills.
  • Strong communication and interpersonal skills.
  • Ability to handle multiple tasks and priorities simultaneously.
  • Proficiency in Microsoft Office and aviation management software.
  • Strong problem-solving and decision-making skills.
  • Ability to work in a fast-paced, high-stress environment.
  • Willingness to work flexible hours, including nights, weekends, and holidays.

Potential interview questions

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  • What is your experience with managing airport operations?
  • How do you handle conflict resolution within your team?
  • Can you describe a time when you improved operational efficiency at an airport?
  • How do you ensure compliance with aviation regulations and safety standards?
  • What strategies do you use to manage relationships with airlines and other stakeholders?