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Title
Text copied to clipboard!Airport Services Manager
Description
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We are looking for a dedicated and experienced Airport Services Manager to join our team. In this role, you will be responsible for managing and overseeing all airport services, including passenger and baggage handling, ticketing, check-in, security, and customer service. You will also be responsible for ensuring compliance with all aviation regulations, maintaining high standards of customer service, and managing staff. The ideal candidate will have a strong background in airport operations, excellent leadership skills, and a commitment to providing exceptional customer service.
Responsibilities
Text copied to clipboard!- Manage and oversee all airport services and operations.
- Ensure compliance with all aviation regulations and standards.
- Manage and supervise airport staff.
- Maintain high standards of customer service.
- Coordinate with airlines and other airport partners.
- Develop and implement operational policies and procedures.
- Manage airport security and safety procedures.
- Oversee passenger and baggage handling processes.
- Manage airport facilities and equipment.
- Prepare and manage budgets.
Requirements
Text copied to clipboard!- Bachelor's degree in Aviation Management or related field.
- Minimum 5 years of experience in airport operations or management.
- Strong knowledge of aviation regulations and standards.
- Excellent leadership and management skills.
- Strong customer service skills.
- Ability to manage and supervise staff.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills.
- Ability to manage budgets and resources.
- Ability to work in a fast-paced environment.
Potential interview questions
Text copied to clipboard!- What is your experience in managing airport services?
- How do you ensure compliance with aviation regulations?
- How do you manage and supervise staff?
- How do you maintain high standards of customer service?
- How do you handle security and safety procedures?