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Title

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Appliance Repair Service Technician

Description

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We are looking for a skilled Appliance Repair Service Technician to join our team. The successful candidate will be responsible for the repair and maintenance of a variety of household appliances, including refrigerators, washing machines, dryers, and ovens. This role requires a strong understanding of electrical systems, as well as the ability to troubleshoot and solve problems. The ideal candidate will have excellent customer service skills, as they will often be interacting with customers in their homes. They should also be able to work independently, manage their time effectively, and maintain a high level of professionalism at all times. This is a physically demanding role, and the successful candidate will need to be comfortable lifting heavy appliances and working in tight spaces.

Responsibilities

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  • Diagnosing and repairing household appliances
  • Maintaining a high level of customer service
  • Managing inventory of parts and tools
  • Completing paperwork and billing for services rendered
  • Maintaining a clean and safe work environment
  • Communicating effectively with customers and team members
  • Following all safety protocols and procedures
  • Keeping up-to-date with new technology and repair techniques
  • Providing estimates for repair work
  • Working independently and managing time effectively

Requirements

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  • High school diploma or equivalent
  • Previous experience in appliance repair
  • Strong understanding of electrical systems
  • Excellent customer service skills
  • Ability to lift heavy appliances and work in tight spaces
  • Valid driver's license and reliable transportation
  • Strong problem-solving skills
  • Ability to work independently
  • Excellent time management skills
  • Professional appearance and demeanor

Potential interview questions

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  • Do you have any experience with appliance repair?
  • How do you handle difficult customers?
  • Can you describe a time when you had to solve a complex problem?
  • How do you manage your time and prioritize tasks?
  • What safety protocols do you follow when repairing appliances?