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Title
Text copied to clipboard!Automotive Detailer
Description
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We are looking for a meticulous Automotive Detailer to join our team. The Automotive Detailer's responsibilities include cleaning vehicles according to company standards or client specifications, which may include performing detail inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, and deodorizing interiors, and keeping records related to gas levels and the condition of the vehicle. You should possess strong customer service skills and be familiar with the tools and agents used to clean and maintain vehicles. To be successful in this role, you should be punctual, reliable, and have a keen eye for detail.
Responsibilities
Text copied to clipboard!- Cleaning vehicle interiors and exteriors in compliance with all company standards and client requests.
- Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.
- Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.
- Performing inspections and keeping complete, accurate records of the vehicle’s condition.
- Managing inventory and reordering supplies.
- Responding to client inquiries and fulfilling their requests.
- Maintaining equipment and tools in good condition.
- Working with team members to provide excellent customer service.
- Following all company policies and procedures.
- Ensuring the work area is kept clean and organized.
Requirements
Text copied to clipboard!- High School Diploma or equivalent and a valid driver’s license with a good driving record.
- Previous detailing experience may be preferred.
- Attention to detail with excellent customer service, communication, and interpersonal skills.
- Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods.
- Willingness to comply with all company policies and uphold standards for service quality.
- Availability to work weekends and holidays.
- Knowledge of cleaning techniques and tools.
- Ability to lift heavy equipment and carry out tasks that require physical strength.
- Basic math skills.
- Ability to work independently and meet deadlines.
Potential interview questions
Text copied to clipboard!- Do you have any previous experience as an Automotive Detailer?
- What techniques do you use for auto detailing?
- How do you handle difficult customers?
- What steps do you take to manage your tasks and meet deadlines?
- Can you describe a time when you went above and beyond for a customer?