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Title
Text copied to clipboard!Vehicle Detailer
Description
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We are looking for a meticulous Vehicle Detailer who is passionate about maintaining vehicles in excellent condition. The Vehicle Detailer will clean vehicles according to company standards or client specifications, which may include performing detail inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, and deodorizing interiors, and keeping records related to gas levels and the condition of the vehicle. You should possess strong customer service skills and be familiar with the tools and agents used to clean and maintain vehicles. To be successful in this role, you should have the ability to follow instructions and be physically fit.
Responsibilities
Text copied to clipboard!- Cleaning vehicle interiors and exteriors in compliance with all company standards and client requests.
- Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.
- Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.
- Performing inspections and keeping complete, accurate records of the vehicle’s condition.
- Managing inventory and reordering supplies.
- Responding to client inquiries and fulfilling their requests.
- Maintaining equipment and tools in good condition.
- Following all company policies and procedures.
- Delivering superior customer service.
- Keeping the work area clean and organized.
Requirements
Text copied to clipboard!- High School Diploma or equivalent and a valid driver’s license with a good driving record.
- Successful completion of automotive service tech or other training programs.
- Strong attention to detail with excellent customer service, communication, and interpersonal skills.
- Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods.
- Willingness to comply with all company policies and uphold standards for service quality.
- Availability to work weekends and holidays.
- Knowledge of cleaning agents and equipment.
- Basic mechanical knowledge.
- Ability to read and comprehend instructions.
- Ability to work independently and as part of a team.
Potential interview questions
Text copied to clipboard!- What previous experience do you have in vehicle detailing?
- How do you handle difficult customers?
- What steps do you take to manage your time effectively?
- How do you ensure the quality of your work?
- What do you do when you run out of supplies during a detailing job?