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Title
Text copied to clipboard!Case Manager
Description
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We are looking for a dedicated and experienced Case Manager to join our team. The Case Manager will be responsible for coordinating and providing case management services to patients. This includes assessing, planning, implementing, monitoring and evaluating actions required to meet the client's health and human services needed. The Case Manager will work with other professionals from different fields such as doctors, nurses, therapists, social workers and counselors to ensure that the patient is provided with effective and efficient care. The ideal candidate should have excellent communication and multitasking skills, a strong detail orientation and excellent problem-solving skills. They should also have the ability to work with diverse populations and should be culturally sensitive.
Responsibilities
Text copied to clipboard!- Assessing, planning, implementing, monitoring and evaluating actions required to meet the client's health and human services needed.
- Coordinating services with various providers.
- Developing a care plan based on clients' needs.
- Monitoring and updating care plans as needed.
- Providing emotional and practical support to clients.
- Advocating for clients' rights and needs.
- Maintaining accurate records and preparing reports.
- Collaborating with a multidisciplinary team of professionals.
- Ensuring compliance with all legal and regulatory requirements.
- Providing crisis intervention as needed.
Requirements
Text copied to clipboard!- Bachelor's degree in social work, psychology, nursing or related field.
- Proven experience as a Case Manager or similar role.
- Excellent communication and negotiation skills.
- Ability to work with diverse populations and be culturally sensitive.
- Strong organizational and multitasking skills.
- Knowledge of case management principles and healthcare management.
- Proficiency in MS Office and case management software.
- Ability to handle stressful situations and crisis intervention.
- Valid professional license (if required by state or federal regulations).
- Ability to maintain confidentiality.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with case management?
- How do you handle stressful situations?
- Can you discuss a time when you had to advocate for a client's needs?
- How do you maintain confidentiality in your work?
- What strategies do you use to manage your caseload?