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Title

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Family Support Specialist

Description

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We are looking for a compassionate and dedicated Family Support Specialist to join our team in providing holistic support to families in need. In this role, you will work closely with families to assess their needs, develop individualized support plans, and connect them with resources and services that can help improve their quality of life. Our ideal candidate is someone who is passionate about making a difference in the lives of others, has a strong understanding of the challenges facing families today, and possesses the skills and knowledge necessary to provide effective support. You will be part of a multidisciplinary team, working together to ensure that families have access to the full range of services they need, including healthcare, education, financial assistance, and emotional support. This position requires a high level of empathy, excellent communication skills, and the ability to work effectively with a diverse range of individuals and organizations. If you are committed to helping families thrive and are looking for a rewarding career in the nonprofit and social services sector, we encourage you to apply.

Responsibilities

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  • Conduct comprehensive assessments of family needs.
  • Develop and implement individualized family support plans.
  • Connect families with community resources and services.
  • Monitor and evaluate the effectiveness of support plans.
  • Provide crisis intervention services as needed.
  • Facilitate support groups and educational workshops for families.
  • Maintain accurate and confidential client records.
  • Collaborate with other professionals and agencies to coordinate services.
  • Advocate for families and children within the community and school systems.
  • Stay informed about new resources and changes in social services policies.
  • Conduct home visits to assess living conditions and family dynamics.
  • Develop and maintain professional relationships with local service providers.
  • Provide emotional support and guidance to families.
  • Assist families in navigating healthcare, education, and social services systems.
  • Prepare reports and presentations on program outcomes and effectiveness.

Requirements

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  • Bachelor's degree in social work, psychology, or a related field.
  • Experience working with families and children in a supportive role.
  • Knowledge of community resources and services available to families.
  • Strong interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • Experience in crisis intervention and conflict resolution.
  • Cultural competency and sensitivity to the needs of diverse populations.
  • Valid driver's license and reliable transportation.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency in computer skills and case management software.
  • Flexibility to work evenings and weekends as needed.

Potential interview questions

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  • Can you describe a time when you had to advocate for a family in a professional setting?
  • How do you handle working with families who are resistant to support or services?
  • What strategies do you use to stay informed about new resources and services for families?
  • Can you give an example of a particularly challenging case you managed and how you handled it?
  • How do you prioritize your caseload and manage your time effectively?