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Title
Text copied to clipboard!Cashier-Salesperson
Description
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We are looking for a motivated and customer-oriented Cashier-Salesperson to join our retail team. This role is essential in providing a positive shopping experience for our customers by efficiently handling transactions, offering product recommendations, and maintaining a clean and organized store environment. The ideal candidate will have excellent communication skills, a friendly demeanor, and a strong work ethic.
As a Cashier-Salesperson, you will be the first and last point of contact for our customers. You will greet customers, assist them in finding products, process payments accurately, and ensure that the checkout process is smooth and efficient. You will also be responsible for restocking shelves, maintaining product displays, and keeping the store tidy. Your ability to multitask and stay calm under pressure will be key to your success in this role.
In addition to handling cash and card transactions, you will be expected to upsell products and inform customers about ongoing promotions and discounts. You should be comfortable using point-of-sale (POS) systems and be able to troubleshoot minor technical issues. A basic understanding of inventory management and product knowledge will also be beneficial.
This position requires a high level of integrity and attention to detail, especially when handling money and sensitive customer information. You must be reliable, punctual, and able to work flexible hours, including evenings, weekends, and holidays. Previous experience in retail or customer service is preferred but not required, as training will be provided.
If you enjoy working in a fast-paced environment and have a passion for helping people, we encourage you to apply for this exciting opportunity. Join our team and contribute to a positive and productive retail experience for every customer who walks through our doors.
Responsibilities
Text copied to clipboard!- Greet customers and provide assistance with purchases
- Operate cash registers and handle transactions accurately
- Maintain cleanliness and organization of the store
- Restock shelves and ensure product displays are appealing
- Inform customers about promotions and special offers
- Resolve customer complaints and issues professionally
- Assist with inventory counts and stock management
- Follow company policies and procedures
- Upsell products and suggest complementary items
- Ensure a smooth and efficient checkout process
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic math and computer skills
- Ability to work flexible hours, including weekends
- Customer service experience is a plus
- Ability to stand for long periods
- Attention to detail and accuracy
- Positive attitude and team-oriented mindset
- Ability to handle stressful situations calmly
- Willingness to learn and adapt to new systems
Potential interview questions
Text copied to clipboard!- Do you have previous experience in retail or customer service?
- Are you comfortable handling cash and operating a POS system?
- Can you work flexible hours, including weekends and holidays?
- How do you handle difficult or upset customers?
- What strategies do you use to upsell products?
- Are you able to stand for extended periods during your shift?
- How do you prioritize tasks during busy periods?
- What does good customer service mean to you?
- Have you ever worked in a team environment?
- Are you comfortable learning new technologies or systems?
