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Title
Text copied to clipboard!Cashier
Description
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We are looking for a Cashier to manage all transactions with customers accurately and efficiently. Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally. Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.
Responsibilities
Text copied to clipboard!- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
Requirements
Text copied to clipboard!- Work experience as a Retail Cashier or in a similar role in sales
- Basic PC knowledge
- Familiarity with electronic equipment, like cash register and POS
- Good math skills
- Strong communication and time management skills
- Customer satisfaction-oriented
- A high school degree
- Ability to handle transactions accurately and responsibly
- High level of energy with strong customer service skills
- Basic math and computer skills
Potential interview questions
Text copied to clipboard!- How would you handle a difficult customer?
- What do you do if you realize a customer has been given incorrect change?
- How do you handle a high-pressure situation?
- What would you do if you suspected a customer of shoplifting?
- How would you handle a situation where a customer's payment method is declined?