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Title

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Catering Manager

Description

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We are looking for a dynamic and experienced Catering Manager to join our team. In this role, you will be responsible for overseeing all aspects of our catering operations, from planning and executing events to managing budgets and staff. You will work closely with clients to understand their needs and preferences, ensuring their events are successful and memorable. Your leadership skills will be crucial in motivating and guiding your team to provide exceptional service while maintaining the highest standards of food quality and presentation. You will also be responsible for developing new business opportunities and maintaining relationships with vendors and suppliers. The ideal candidate will have a passion for food and event management, strong organizational skills, and the ability to thrive in a fast-paced environment. With your expertise, you will play a key role in enhancing our reputation and contributing to our growth in the competitive catering industry.

Responsibilities

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  • Plan, organize, and manage all catering events from conception to completion.
  • Work closely with clients to understand their requirements and preferences, customizing events to meet their needs.
  • Manage catering budgets, ensuring all events are delivered within financial targets.
  • Lead and motivate a team of catering staff, ensuring high levels of service and performance.
  • Oversee the preparation, presentation, and service of food and beverages to maintain the highest quality standards.
  • Negotiate contracts with clients, vendors, and suppliers.
  • Develop and implement marketing strategies to promote catering services and attract new clients.
  • Ensure compliance with health and safety regulations at all events.
  • Handle customer inquiries and complaints, ensuring client satisfaction.
  • Monitor industry trends and competitor activity to identify opportunities for growth and improvement.
  • Manage inventory and order supplies as needed.
  • Coordinate with other departments to ensure smooth operation of all events.
  • Train new staff and provide ongoing training and development for all team members.
  • Prepare reports on catering operations and financial performance for senior management.
  • Implement sustainability practices in catering operations.

Requirements

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  • Proven experience as a Catering Manager or similar role in the hospitality industry.
  • Strong leadership and team management skills.
  • Excellent organizational and time-management abilities.
  • Outstanding communication and interpersonal skills.
  • In-depth knowledge of food safety and hygiene regulations.
  • Ability to work under pressure and handle multiple events simultaneously.
  • Creative and innovative thinking in menu planning and event design.
  • Bachelor's degree in Hospitality Management, Culinary Arts, or related field preferred.
  • Proficiency in catering management software and Microsoft Office Suite.
  • Flexibility to work irregular hours, including weekends and holidays.

Potential interview questions

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  • Can you describe a particularly successful event you managed? What made it successful?
  • How do you handle last-minute changes or requests from clients?
  • What strategies do you use to motivate your team during high-pressure events?
  • How do you ensure food safety and hygiene standards are met in your catering operations?
  • Can you give an example of how you have worked within a tight budget to deliver a high-quality event?
  • How do you stay current with trends in the catering and event planning industry?
  • Describe a time when you had to handle a difficult client. How did you manage the situation?
  • What is your approach to menu planning for diverse dietary needs and preferences?
  • How do you measure the success of an event?
  • What experience do you have with marketing and promoting catering services?