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Title
Text copied to clipboard!Claims Adjuster in Training
Description
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We are looking for a Claims Adjuster in Training to join our dynamic and growing team. This position is designed for individuals who want to start a career in the insurance industry, specifically in the area of claims evaluation and resolution. The ideal candidate will be detail-oriented, possess strong communication skills, and have a solid work ethic. As a trainee adjuster, you will receive comprehensive training on insurance policies, damage assessment procedures, negotiation techniques, and the technological tools used in the claims process.
During the training period, you will work under the supervision of experienced adjusters and participate in practical simulations, real case analysis, and both online and in-person training sessions. You will learn how to investigate claims, gather relevant documentation, interview clients and witnesses, and prepare detailed reports. You will also develop skills to communicate with policyholders, agents, repair shops, and other professionals involved in the claims resolution process.
This role is an excellent opportunity for those seeking a stable career with growth potential within the insurance industry. Upon successful completion of the training program, candidates may advance to claims adjuster roles with greater responsibilities and autonomy. We value a proactive attitude, willingness to learn, and the ability to work as part of a team.
If you are interested in joining a company committed to the professional development of its employees and with a strong focus on customer satisfaction, this is your opportunity.
Responsibilities
Text copied to clipboard!- Learn claims handling processes and policies.
- Assist in investigating insurance claims.
- Collect and analyze relevant documentation.
- Participate in training sessions and practical simulations.
- Prepare preliminary reports under supervision.
- Communicate with clients and industry professionals.
- Support experienced adjusters in daily tasks.
- Use specialized software for claims management.
- Maintain accurate and updated records.
- Meet quality standards and response times.
Requirements
Text copied to clipboard!- High school diploma or equivalent; college education is a plus.
- Interest in the insurance sector and problem-solving.
- Excellent verbal and written communication skills.
- Ability to work in a team and under supervision.
- Attention to detail and organizational skills.
- Basic computer literacy and software proficiency.
- Availability to attend in-person and virtual training.
- Proactive attitude and willingness to learn.
- Ability to handle stressful situations professionally.
- Fluency in Spanish; English is a plus.
Potential interview questions
Text copied to clipboard!- Why are you interested in a career as a claims adjuster?
- Do you have previous experience in customer service or problem-solving?
- How do you handle pressure situations?
- Are you willing to participate in an intensive training program?
- What do you know about insurance?
- Are you available to work flexible hours?
- How do you ensure accuracy in your work?
- Have you used data management software before?
- What do you hope to learn in this role?
- Are you willing to work in the field if necessary?
