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Title

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Clinical Quality Manager

Description

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We are looking for a dedicated and experienced Clinical Quality Manager to join our team. In this role, you will be responsible for overseeing and improving the quality of clinical services within our healthcare organization. You will work closely with clinical staff and management to develop and implement quality improvement initiatives, ensure compliance with healthcare regulations and standards, and promote patient safety and satisfaction. You will also be responsible for managing quality assurance programs, conducting audits, and analyzing performance data to identify areas for improvement. The ideal candidate for this role is a healthcare professional with strong leadership skills, a deep understanding of clinical quality management, and a commitment to providing high-quality patient care.

Responsibilities

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  • Develop and implement quality improvement initiatives
  • Ensure compliance with healthcare regulations and standards
  • Promote patient safety and satisfaction
  • Manage quality assurance programs
  • Conduct audits
  • Analyze performance data
  • Identify areas for improvement
  • Work closely with clinical staff and management
  • Provide training and support to staff
  • Report on quality metrics and outcomes

Requirements

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  • Bachelor's degree in healthcare administration, nursing, or related field
  • Previous experience in clinical quality management
  • Strong leadership skills
  • Deep understanding of healthcare regulations and standards
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work collaboratively with a diverse team
  • Proficiency in healthcare IT systems
  • Commitment to providing high-quality patient care
  • Certification in healthcare quality (CPHQ) preferred

Potential interview questions

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  • What experience do you have in clinical quality management?
  • How do you ensure compliance with healthcare regulations and standards?
  • Can you describe a time when you implemented a successful quality improvement initiative?
  • How do you handle resistance to change when implementing new quality measures?
  • What strategies do you use to promote patient safety and satisfaction?