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Title

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Computer Repair Technician

Description

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We are looking for a skilled and knowledgeable Computer Repair Technician to join our team. The ideal candidate will have a strong understanding of computer hardware and software, and be able to troubleshoot and repair issues as they arise. This includes diagnosing technical issues, replacing faulty parts, installing new hardware and software, and maintaining computer systems to ensure optimal performance. The candidate should also have excellent problem-solving skills, a keen eye for detail, and the ability to work independently. This role requires a high level of technical expertise, as well as excellent communication skills to explain complex issues to non-technical staff members.

Responsibilities

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  • Diagnosing and repairing hardware and software issues
  • Installing and upgrading computer components
  • Performing regular maintenance to ensure system performance
  • Troubleshooting network and connectivity issues
  • Providing technical support to staff members
  • Maintaining records of repairs and fixes
  • Training users on new hardware and software
  • Ensuring data security and privacy
  • Testing and evaluating new technology
  • Providing recommendations for system improvements

Requirements

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  • Degree in Computer Science or related field
  • Proven experience as a Computer Repair Technician
  • Strong knowledge of computer hardware and software
  • Excellent problem-solving skills
  • Ability to explain technical issues to non-technical users
  • Strong communication skills
  • Attention to detail
  • Ability to work independently
  • Knowledge of data privacy regulations
  • Certification from a recognized IT association is a plus

Potential interview questions

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  • What is your experience with hardware and software installation?
  • How do you diagnose a computer issue?
  • Can you explain a time when you had to explain a technical issue to a non-technical person?
  • What steps do you take to ensure data privacy during repairs?
  • What is your process for regular system maintenance?