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Title

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Delivery Officer

Description

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We are looking for a Delivery Officer who will be responsible for the effective planning, coordination, and control of all processes related to the delivery of goods and cargo. Your main task is to ensure timely and safe delivery of products from the warehouse to the final recipient, minimizing delays and optimizing routes. You will interact with logistics companies, couriers, and internal departments to provide a high level of service and customer satisfaction. Responsibilities also include managing documentation, tracking order status, and resolving issues that arise during delivery. The ideal candidate has excellent communication skills, attention to detail, and the ability to work in a dynamic environment. Experience in logistics or delivery is an advantage. If you want to be part of a team that values responsibility and professionalism, we look forward to your application.

Responsibilities

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  • Planning and organizing product deliveries
  • Monitoring delivery deadlines
  • Coordinating with couriers and transport companies
  • Tracking order and cargo status
  • Processing and managing delivery documentation
  • Resolving delivery-related issues and conflicts
  • Optimizing delivery routes
  • Ensuring compliance with quality and safety standards
  • Maintaining delivery reports
  • Communicating with clients regarding deliveries

Requirements

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  • At least 1 year of experience in logistics or delivery
  • Knowledge of basic transport logistics
  • Ability to work with documentation and tracking systems
  • Responsibility and attention to detail
  • Good communication skills
  • Ability to make quick decisions under stress
  • Planning and organizational skills
  • Basic computer literacy
  • Willingness to work irregular hours
  • Teamwork skills

Potential interview questions

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  • What is your experience in the delivery field?
  • Which cargo tracking systems have you used?
  • How do you handle conflict situations with clients?
  • Describe your approach to optimizing delivery routes.
  • How do you control delivery quality and deadlines?
  • What actions do you take in case of delays or delivery issues?