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Title

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Deputy General Manager

Description

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We are looking for a dedicated and experienced Deputy General Manager to oversee our organization's ongoing operations and procedures. The Deputy General Manager will be a strategic thinker and an effective leader who can make the most profitable decisions. The role of the Deputy General Manager is to assist the General Manager in all aspects of strategic planning and team management. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success. The ideal candidate will have a business mindset and will be able to see the “big picture” in a variety of settings. They will take actions to enhance the company’s cash flow while keeping the human factor in perspective.

Responsibilities

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  • Assist the General Manager in decision-making
  • Develop strategic plans for operational activity
  • Implement operational plans
  • Manage and increase the effectiveness and efficiency of Support Services
  • Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines
  • Ensure compliance with company policies and legal regulations
  • Manage relationships with partners and vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Assist in budget preparation and expense management activities

Requirements

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  • Proven experience as a Deputy General Manager or similar role
  • Understanding of business functions such as HR, Finance, marketing etc.
  • Demonstrable competency in strategic planning and business development
  • Working knowledge of data analysis and performance/operation metrics
  • Outstanding organizational and leadership abilities
  • Excellent interpersonal and public speaking skills
  • Aptitude in decision-making and problem-solving
  • BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
  • Experience in planning and budgeting
  • Knowledge of business process and functions (finance, HR, procurement, operations etc.)

Potential interview questions

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  • What strategies would you use to motivate your team?
  • How do you handle pressure and stressful situations?
  • How do you manage your time and prioritize tasks?
  • What is your experience with strategic planning and business development?
  • How do you ensure compliance with company policies and legal regulations?