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Title

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Digital Director

Description

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We are looking for a visionary Digital Director to spearhead our digital transformation and innovation initiatives across all aspects of our business. In this pivotal role, you will be responsible for setting the digital strategy, driving the adoption of digital technologies, and ensuring that our digital offerings meet the evolving needs of our customers and stakeholders. You will lead a dynamic team of digital professionals and work closely with other departments to integrate digital solutions that enhance our operational efficiency, customer engagement, and competitive edge. The ideal candidate will have a proven track record of leading digital projects from conception to implementation, a deep understanding of digital trends and technologies, and the ability to foster a culture of innovation within the organization. Your strategic vision and leadership will ensure that we remain at the forefront of our industry in the digital age, delivering exceptional value to our customers and driving sustainable growth for our business.

Responsibilities

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  • Develop and implement a comprehensive digital strategy that aligns with the company's overall objectives.
  • Lead and manage the digital team, setting clear goals and KPIs to measure success.
  • Oversee the development and deployment of digital projects, ensuring they are delivered on time and within budget.
  • Collaborate with other departments to integrate digital solutions that improve operational efficiency and customer satisfaction.
  • Stay abreast of the latest digital trends and technologies, and assess their applicability to our business.
  • Manage the digital project portfolio, prioritizing initiatives based on strategic importance and ROI.
  • Foster a culture of innovation within the organization, encouraging the team to explore new ideas and technologies.
  • Ensure the security and compliance of digital platforms and data.
  • Manage relationships with external vendors and partners, negotiating contracts to secure the best terms and services.
  • Monitor and report on the performance of digital initiatives, making recommendations for improvement.
  • Lead the digital marketing strategy, including SEO, SEM, and social media, to enhance brand visibility and engagement.
  • Champion the customer experience in the digital domain, ensuring that digital touchpoints are user-friendly and effectively meet customer needs.
  • Guide the digital transformation process, ensuring that staff are trained and supported through the change.
  • Develop and manage the digital budget, ensuring efficient allocation of resources.
  • Collaborate with the IT department to ensure the robustness and scalability of digital infrastructure.

Requirements

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  • Bachelor's or Master's degree in Digital Technologies, Business, Marketing, or a related field.
  • Minimum of 8 years' experience in a digital leadership role, with a proven track record of successful digital project delivery.
  • Strong understanding of digital technologies and trends, including AI, blockchain, and IoT.
  • Experience in digital marketing and a solid understanding of SEO, SEM, and social media strategies.
  • Excellent leadership and team management skills, with the ability to inspire and motivate.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Exceptional communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
  • Experience in managing digital transformation projects, with a focus on change management.
  • Knowledge of digital security and compliance requirements.
  • Ability to manage budgets and negotiate contracts with vendors and partners.

Potential interview questions

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  • Can you describe a digital transformation project you led and the impact it had on the business?
  • How do you stay updated with the latest digital trends and technologies?
  • What strategies do you use to foster a culture of innovation within your team?
  • How do you prioritize digital initiatives within your project portfolio?
  • Can you give an example of a challenging digital project you managed and how you overcame the challenges?
  • How do you measure the success of digital initiatives?
  • What is your approach to managing digital security and compliance risks?
  • How do you ensure that digital solutions enhance customer satisfaction and engagement?
  • What experience do you have in managing budgets for digital projects?
  • How do you manage relationships with external vendors and partners?