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Title

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Dry Cleaning Assistant

Description

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We are looking for a dedicated Dry Cleaning Assistant to support our dry cleaning operations and ensure excellent customer service. In this role, you will assist with garment preparation, operate cleaning machines, handle customer inquiries, and maintain a clean and organized workspace. Attention to detail and a commitment to quality are essential, as you will be responsible for inspecting garments for stains, damages, and proper labeling. You will also assist in sorting and tagging items, preparing them for cleaning, and ensuring timely delivery to customers. The ideal candidate should be able to work efficiently in a fast-paced environment, communicate effectively with team members and customers, and uphold the highest standards of cleanliness and garment care. Previous experience in dry cleaning or laundry services is preferred but not required, as training will be provided. This position offers an excellent opportunity to develop skills in garment care and customer service within a supportive team environment.

Responsibilities

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  • Assist in sorting and tagging garments for cleaning.
  • Operate dry cleaning and pressing machines safely.
  • Inspect garments for stains, damages, and proper labeling.
  • Provide excellent customer service and handle inquiries.
  • Maintain cleanliness and organization of the work area.
  • Prepare garments for pickup and delivery.
  • Assist with inventory management of cleaning supplies.
  • Follow safety and quality standards consistently.
  • Support team members in daily operational tasks.
  • Report any equipment malfunctions or issues promptly.

Requirements

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  • High school diploma or equivalent preferred.
  • Good communication and customer service skills.
  • Ability to handle physical tasks, including lifting garments.
  • Attention to detail and quality-oriented mindset.
  • Willingness to learn and follow instructions.
  • Basic knowledge of garment care is a plus.
  • Ability to work in a fast-paced environment.
  • Reliable and punctual with a strong work ethic.
  • Team player with a positive attitude.
  • Flexibility to work varied shifts if needed.

Potential interview questions

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  • What experience do you have with garment care or dry cleaning?
  • How do you handle difficult customer situations?
  • Are you comfortable operating machinery?
  • Can you describe a time you worked effectively in a team?
  • How do you ensure attention to detail in your work?
  • Are you available to work flexible hours if required?